A mailbox database copy stays in a Failed state after a "-1022" disk I/O error occurs in an Exchange Server 2010 environment

Symptoms

After page patching is initiated to restore a page for a "-1022" disk I/O error in a Microsoft Exchange Server 2010 environment, the following issues occur:

  • A mailbox database copy stays in a passive mode and in a "Failed" state.

  • You receive the following error message:

    The Microsoft Exchange Replication service encountered an error while inspecting the logs and database for <database name>\<server name> on startup. Error: File check failed: File '<the path and name of the database>' could not be opened. The file is locked or in use.

Resolution

To resolve these issues, install one of the following updates:

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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