Symptoms

Consider the following scenario:

  • You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2012.

  • You publish Microsoft Outlook 2010 as the RemoteApp application on the computer.

  • You connect to the RemoteApp application by using the Microsoft Remote Desktop Protocol (RDP) 8.0 from a client computer that is running Windows 7 Service Pack 1 (SP1) or Windows 8.

    Note To use RDP 8.0 on Windows 7 SP1, you must have update 2592687 installed.

  • You maximize the main window of the RemoteApp application. For example, you maximize the Outlook 2010 main window.

  • You open an email message by double-clicking it, and then you maximize the email message window.

  • You close the email message window by pressing the ESC key.

  • You open another email message by double-clicking it.


In this scenario, the email message window appears briefly, and then the main Outlook window takes the foreground focus from the email message window.

This problem occurs only if you maximize the email message window and cause Outlook to open all subsequent message windows as maximized.

Note This problem may also occur in other RemoteApp applications.

Resolution

To resolve this problem, install this hotfix on the RDP client computer.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 7/Windows Server 2008 R2 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16xxx

    Windows 7

    SP1

    GDR

    6.2.920 0.20xxx

    Windows 7

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Aaclient.dll

6.2.9200.16398

269,312

28-Jun-2013

07:52

x86

Aaclient.mof

Not Applicable

930

12-May-2013

22:54

Not Applicable

Mstscax.dll

6.2.9200.16648

4,918,272

28-Jun-2013

07:52

x86

Mstscax.mof

Not Applicable

2,055

12-May-2013

22:54

Not Applicable

Tsgqec.dll

6.2.9200.16398

37,376

28-Jun-2013

07:52

x86

Aaclient.dll

6.2.9200.16398

269,312

27-Jun-2013

23:59

x86

Aaclient.mof

Not Applicable

930

09-May-2013

22:56

Not Applicable

Mstscax.dll

6.2.9200.20755

4,918,272

27-Jun-2013

23:59

x86

Mstscax.mof

Not Applicable

2,055

09-May-2013

22:56

Not Applicable

Tsgqec.dll

6.2.9200.16398

37,376

27-Jun-2013

23:59

x86

For all supported x64-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Aaclient.dll

6.2.9200.16398

322,560

12-May-2013

22:53

x64

Aaclient.mof

Not Applicable

930

12-May-2013

22:53

Not Applicable

Mstscax.dll

6.2.9200.16648

5,775,872

28-Jun-2013

06:47

x64

Mstscax.mof

Not Applicable

2,055

12-May-2013

22:53

Not Applicable

Tsgqec.dll

6.2.9200.16398

44,032

12-May-2013

22:53

x64

Aaclient.dll

6.2.9200.16398

322,560

09-May-2013

22:55

x64

Aaclient.mof

Not Applicable

930

09-May-2013

22:55

Not Applicable

Mstscax.dll

6.2.9200.20755

5,775,360

27-Jun-2013

22:52

x64

Mstscax.mof

Not Applicable

2,055

09-May-2013

22:55

Not Applicable

Tsgqec.dll

6.2.9200.16398

44,032

09-May-2013

22:55

x64

Windows 8 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only Windows 8 is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 8 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16xxx

    Windows 8

    RTM

    GDR

    6.2.920 0.20xxx

    Windows 8

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Aaclient.dll

6.2.9200.16384

269,312

26-Jul-2012

03:17

x86

Aaclient.mof

Not Applicable

1,261

02-Jun-2012

14:30

Not Applicable

Mstscax.dll

6.2.9200.16651

5,091,840

27-Jun-2013

22:24

x86

Mstscax.mof

Not Applicable

2,055

02-Jun-2012

14:31

Not Applicable

Tsgqec.dll

6.2.9200.16384

37,376

26-Jul-2012

03:20

x86

Aaclient.dll

6.2.9200.16384

269,312

26-Jul-2012

03:17

x86

Aaclient.mof

Not Applicable

1,261

02-Jun-2012

14:30

Not Applicable

Mstscax.dll

6.2.9200.20760

5,091,840

28-Jun-2013

03:41

x86

Mstscax.mof

Not Applicable

2,055

02-Jun-2012

14:31

Not Applicable

Tsgqec.dll

6.2.9200.16384

37,376

26-Jul-2012

03:20

x86

For all supported x64-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Aaclient.dll

6.2.9200.16384

322,560

26-Jul-2012

03:04

x64

Aaclient.mof

Not Applicable

1,261

02-Jun-2012

14:30

Not Applicable

Mstscax.dll

6.2.9200.16651

5,979,136

27-Jun-2013

22:23

x64

Mstscax.mof

Not Applicable

2,055

02-Jun-2012

14:31

Not Applicable

Tsgqec.dll

6.2.9200.16384

44,544

26-Jul-2012

03:07

x64

Aaclient.dll

6.2.9200.16384

322,560

26-Jul-2012

03:04

x64

Aaclient.mof

Not Applicable

1,261

02-Jun-2012

14:30

Not Applicable

Mstscax.dll

6.2.9200.20760

5,978,624

28-Jun-2013

08:15

x64

Mstscax.mof

Not Applicable

2,055

02-Jun-2012

14:31

Not Applicable

Tsgqec.dll

6.2.9200.16384

44,544

26-Jul-2012

03:07

x64

For all supported ARM-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Aaclient.dll

6.2.9200.16465

246,272

27-Nov-2012

03:23

Not Applicable

Aaclient.mof

Not Applicable

1,261

06-Jul-2012

20:07

Not Applicable

Mstscax.dll

6.2.9200.16651

4,582,912

27-Jun-2013

22:19

Not Applicable

Mstscax.mof

Not Applicable

2,055

06-Jul-2012

20:11

Not Applicable

Tsgqec.dll

6.2.9200.16465

35,840

27-Nov-2012

03:24

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_23105077af11163b.manifest

File version

Not Applicable

File size

142,622

Date (UTC)

28-Jun-2013

Time (UTC)

13:26

Platform

Not Applicable

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_23aa8d8ec822fc97.manifest

File version

Not Applicable

File size

142,622

Date (UTC)

28-Jun-2013

Time (UTC)

05:45

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7

File name

Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_7f2eebfb676e8771.manifest

File version

Not Applicable

File size

142,628

Date (UTC)

28-Jun-2013

Time (UTC)

14:30

Platform

Not Applicable

File name

Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_7fc9291280806dcd.manifest

File version

Not Applicable

File size

142,628

Date (UTC)

28-Jun-2013

Time (UTC)

05:51

Platform

Not Applicable

Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cb888c996f78589.manifest

File version

Not Applicable

File size

137,760

Date (UTC)

28-Jun-2013

Time (UTC)

19:15

Platform

Not Applicable

File name

X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_2d3454cab01ff53f.manifest

File version

Not Applicable

File size

137,760

Date (UTC)

28-Jun-2013

Time (UTC)

19:15

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8

File name

Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_88d7244d4f54f6bf.manifest

File version

Not Applicable

File size

137,766

Date (UTC)

28-Jun-2013

Time (UTC)

19:20

Platform

Not Applicable

File name

Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_8952f04e687d6675.manifest

File version

Not Applicable

File size

137,766

Date (UTC)

28-Jun-2013

Time (UTC)

19:20

Platform

Not Applicable

Additional files for all supported ARM-based versions of Windows 8

File name

Arm_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cbafb2196f4a44f.manifest

File version

Not Applicable

File size

137,760

Date (UTC)

28-Jun-2013

Time (UTC)

19:13

Platform

Not Applicable


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