Applying Documents When Using National Accounts

TechKnowledge Content

Question:

I have a credit memo created against a child account. Can it be applied to an invoice of its parent?

Answer:

A parent's credit memo, as well as payments and returns, can be applied to any invoice belonging to the parent or its child accounts; however, a child's credit memo, and payments and returns, can be applied only to its own invoices - not its parent or other child accounts of the parent.



This article was TechKnowledge Document ID: 6000

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