Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Docs article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update KB3055017 for Microsoft Office 2013 that was released on August 11, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Improvements and fixes

Fixes the following issues:

  • Office 2013 applications may crash because of an internal optimization task.

  • Because of the crash of the MSOSYNC.exe process that is part of being triggered by Windows Task Scheduler, Microsoft OneDrive for Business files sometimes cannot sync.

  • When the sync response that receives from the server is PathNotFound, the client should try for a configurable time, and then throttle for a configurable duration of time before retrying.

  • When you cannot upload or download files by using OneDrive for Business, you receive an inappropriate error message (for example, access denied).

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2013 application, such as Microsoft Word 2013.

  2. On the File menu, click Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Word Click To Run

The screenshot for Word MSI

This update contains the files that are listed in the following tables.

32-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4745.1000

7,886,552

14-Jul-2015

05:03

Cmigrate.exe.x86

15.0.4745.1000

5,767,896

14-Jul-2015

04:56

Csi.dll.x64

15.0.4745.1000

7,657,152

14-Jul-2015

05:03

Csi.dll.x86

15.0.4745.1000

5,471,936

14-Jul-2015

04:56


64-bit

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.x64

15.0.4745.1000

7,886,552

14-Jul-2015

04:59

Cmigrate.exe.x86

15.0.4745.1000

5,767,896

14-Jul-2015

05:03

Csi.dll.x64

15.0.4745.1000

7,657,152

14-Jul-2015

04:59

Csi.dll.x86

15.0.4745.1000

5,471,936

14-Jul-2015

05:03


Office Home and Student 2013 RT

Csi-x-none.msp file information

File name

File version

File size

Date

Time

Cmigrate.exe.arm

15.0.4745.1000

6,486,312

14-Jul-2015

04:57

Csi.dll.arm

15.0.4745.1000

6,059,968

14-Jul-2015

04:57


Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.

  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.

  3. In the list of updates, locate and then tap or click update KB3055017, and then tap or click Uninstall.

Windows 7

  1. Click Start, and then click Run.

  2. Type Appwiz.cpl, and then click OK.

  3. Click View installed updates.

  4. In the list of updates, locate and then click update KB3055017, and then click Uninstall.


References

See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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