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About Bing Pros 

What is Bing Pros? 

Bing Pros is a platform designed to connect consumers with services professionals to help tackle your to-do list.  Whether you need a plumber or a painter, we are here to help. 

If you are a business owner, Bing Pros can help you grow your business by connecting you with prospective customers or clients via qualified leads. Sign up you business here:  www.bing.com/pros/onboarding.

Consumers FAQs: How To Use Bing Pros 

Yes, you must have a Microsoft Account (MSA) to use the Bing Pros platform or create one to join. You may create a new account here

Browse Business Profiles: You can visit the Bing Pros platform and browse through profiles of different service providers. These profiles include information about the type of services they offer, their expertise, experience, customer reviews, and possibly even photos of their previous work. 

Message Businesses: If you find a service provider that seems suitable for your needs, you can initiate communication by sending them a message.  

Book the Project: Once you and a service provider have discussed and agreed upon the project details, you can proceed to book the project directly with the chosen service provider. This might involve confirming the project's scope, setting a date and time for the work, and agreeing on the terms of the service. 

Completion and Reviews: After the project is completed, you can provide reviews and feedback about the service provider's performance. This information can be valuable for other users who are considering hiring the same service provider in the future. 

Typically, service providers should reply within 1 – 2 business days.   

You can choose to send your request to multiple service providers.  If your initial service provider doesn’t respond, and you have chosen to send it to other providers, we’ll send the request out to comparable service providers to help get you what you are looking for. 

You have the option to cancel the request within your account. 

From your Inbox tab you can use the drop-down menu located in the upper right-hand corner of the page to report a conversation as SPAM, report a conversation in general, or close the conversation. 

There are two options available to you. From the bottom right-hand corner of your page there is a feedback feature button. Or from the drop-down menu in the upper right-hand corner of your page there is a report a concern button. You can submit your concern from the feedback feature or the report a concern feature. 

To recover your password, please go to the Microsoft account Sign In page and click Can’t access your account. 

Support is available for customers that have a Bing Pros account.  To reach our Support Team, please send an email to bingpros-support@bing.com.  

Service Provider FAQs 

Using Bing Pros service will provide you with visibility in front of millions of Bing end users looking for someone with your skills and expertise. If potential customers find you a good match for what they are looking for, they may send you a summary of their project in a chat message. Accept and respond to jobs you’re interested in, or simply decline. You won’t be charged until you accept, to message them back.  

Bing Pros currently supports 20 specific services, but the list will continue to grow! The current services supported are: 

  • Graphic Design

  • Virtual Assistance Services

  • Web Development

  • Translation Services

  • SEO services

  • Travel Planners

  • Bookkeeping

  • Business Consulting

  • IT Support

  • Employment Services

  • Digital Marketing

  • Career Counseling

  • Interior Design

  • Health & Lifestyle

  • Software Development

  • Video & Audio

  • Visual Event Planning

  • Life Coach

  • Content Writing

Each account can only offer one category of service at a time.  We do plan on opening this up in the near future. 

Please go to www.bing.com/pros/onboarding, input your information and sign up/sign in with a Microsoft Account (MSA)

In order to sign up with Bing Pros, you'll need to create or sign in with an MSA account. This comes with a ton of benefits to protect you and your business. You can learn more about it here: Microsoft Services Agreement

There is no fee to create an account on Bing Pros. 

Once you are signed in, you will have the option under Manage to edit your listing. Most of your information will be pre-filled, though we recommend checking for accuracy prior to submitting your listing on Bing Pros.  

You can edit the following within your Bing Pros listing: 

  • Business Information

    • Business Image

    • Business Name

    • Phone Number

    • Website

    • Hours of Operation

    • Average Response Time

    • Years in Business

    • Total Number of Employees

    • Tags

    • Languages Spoken

    • Social Media Links

  • About Section

  • Photo Gallery

  • Hide your profile when you don’t want to be listed

You can mark a message as spam to close the conversation and archive it, or report it via the “report” button if you find the message offensive or harmful, in which case, the conversation will close and the thread will ne removed. 

Use the feedback feature located in the lower right-hand corner of the page to send feedback or click on report a concern if there is an issue.  There is also the option to report a concern in the drop-down menu located in the upper right-hand corner of the page. 

No. The service is only available in the United States at the moment, and international phone numbers are not supported. 

You can delete your profile from your Account Settings. 

  • Login

  • Go to your account settings

  • Select Deactivate account

  • Confirm

This will permanently delete the profile from Bing Pros. 

As a thank you for joining Bing Pros early, we have awarded service providers with lead credits that can be used towards accepting new leads. This will allow service providers to become familiar and comfortable with how Bing Pros leads work, while the promotion lasts. 

No. Lead credits can only be used for the purpose of accepting new leads on Bing Pros. They are not transferable and cannot be redeemed for real money. 

Lead credits may expire at any time and for any reason, without notice, at Microsoft’s sole discretion.   

The leads will be visible in the Inbox in your account. Each lead might include details such as the type of service requested and any other relevant information. Once you accept the lead, you can message the individual or if provided by the potential consumer, call their phone number. 

To recover your password, please go to the Microsoft account Sign In page and select Can’t access your account

Support is available for customers that have a Bing Pros account.  To reach our Support Team, please send an email to bingpros-support@bing.com.  

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