Black region is displayed on a Lync 2010 chat window on a Windows 8.1-based computer that has Internet Explorer 11 installed

Symptoms

Consider the following scenario:

  • You install Windows Internet Explorer 11 on a computer that is running Windows 8.1.

  • You install Microsoft Lync 2010 on the computer.

  • You resizeĀ a Lync 2010 chat window.

In this scenario, a black region is displayed on the chat window.

Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:

http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2888505.

For more information about security update 2888505, click the following article number to view the article in the Microsoft Knowledge Base:

2888505 MS13-088: Cumulative Security Update for Internet Explorer: November 12, 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology Microsoft uses to describe software updates.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×