Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Assume that you have one or more language packs installed on a Windows RT device, and then you upgrade the device to Windows 8.1 RT Preview. In this situation, you cannot install language packs after the upgrade.

Note When you install Windows RT 8.1 Preview, all the language packs that you installed are removed. Only the base language is preserved. This is an expected behavior. 


Update information

An update (2865138) is available to resolve this issue. This update is installed when you upgrade to Windows RT 8.1 Preview.

Note If this issue already occurs, upgrade to the release version of Windows RT 8.1 when it becomes available. 


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!