Symptoms

Assume that the Resource Hosting Subsystem (Rhs.exe) process crashes because of a specific cluster resource time-out error. In this situation, the cluster resources are not stopped. Therefore, the cluster resources are not initialized correctly by the newly started Rhs.exe process during the recovery process. The failure of the cluster resources causes a cluster service disruption.

Hotfix information

Important Do not install a language pack after you install this hotfix. If you do, the language-specific changes in the hotfix will not be applied, and you will have to reinstall the hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 2 (SP2) for Windows Server 2008.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista/Windows Server 2008" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.0.600 2.19 xxx

    Windows Server 2008

    SP2

    GDR

    6.0.600 2.23xxx

    Windows Server 2008

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clusres.dll

6.0.6002.19349

915,456

26-Mar-2015

00:54

x86

Clusres.dll

6.0.6002.23657

927,744

26-Mar-2015

00:32

x86

For all supported x64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clusres.dll

6.0.6002.19349

1,157,120

26-Mar-2015

00:40

x64

Clusres.dll

6.0.6002.23657

1,165,824

26-Mar-2015

00:23

x64

For all supported IA-64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Clusres.dll

6.0.6002.19349

1,921,024

26-Mar-2015

00:22

IA-64

Clusres.dll

6.0.6002.23657

1,943,552

26-Mar-2015

00:03

IA-64

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

File property

Value

File name

X86_5355b0167a176760b5634392b356b764_31bf3856ad364e35_6.0.6002.23657_none_bc0a4b87252ae019.manifest

File version

Not applicable

File size

711

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

X86_a75774ec277154d76b92e900749f7a07_31bf3856ad364e35_6.0.6002.19349_none_4b752e4c175ba4b1.manifest

File version

Not applicable

File size

711

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

X86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_c29ec8999a39fa8a.manifest

File version

Not applicable

File size

10,641

Date (UTC)

26-Mar-2015

Time (UTC)

01:39

Platform

Not applicable

File name

X86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_c31b98b0b3617de5.manifest

File version

Not applicable

File size

10,641

Date (UTC)

26-Mar-2015

Time (UTC)

01:12

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Server 2008

File property

Value

File name

Amd64_42d090cc63fd33b8c8c8099f9e1aa476_31bf3856ad364e35_6.0.6002.19349_none_e1f1cb1c526e1abd.manifest

File version

Not applicable

File size

715

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

Amd64_a57be9cc5f1e40dda7b22e4a204bfeb2_31bf3856ad364e35_6.0.6002.23657_none_b282d5a709117f4f.manifest

File version

Not applicable

File size

715

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

Amd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_1ebd641d52976bc0.manifest

File version

Not applicable

File size

10,693

Date (UTC)

26-Mar-2015

Time (UTC)

00:55

Platform

Not applicable

File name

Amd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_1f3a34346bbeef1b.manifest

File version

Not applicable

File size

10,693

Date (UTC)

26-Mar-2015

Time (UTC)

00:44

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008

File property

Value

File name

Ia64_2bd867940bf0e8d9d02a8a490dfae29d_31bf3856ad364e35_6.0.6002.19349_none_5c72abc2c8b31789.manifest

File version

Not applicable

File size

713

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

Ia64_5659e541239343a9e1a23ef71f938a23_31bf3856ad364e35_6.0.6002.23657_none_4550eeb0a4b63589.manifest

File version

Not applicable

File size

713

Date (UTC)

26-Mar-2015

Time (UTC)

22:04

Platform

Not applicable

File name

Ia64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_c2a06c8f9a380386.manifest

File version

Not applicable

File size

10,667

Date (UTC)

26-Mar-2015

Time (UTC)

00:43

Platform

Not applicable

File name

Ia64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_c31d3ca6b35f86e1.manifest

File version

Not applicable

File size

10,667

Date (UTC)

26-Mar-2015

Time (UTC)

00:25

Platform

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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