Communicate with guardians in Microsoft Teams
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Use Parent Connection in your class teams to easily see the names of your students' parents and guardians and reach out to them via Teams chat. They will receive invitations to join your Teams chat in the email they've given to the school. 

Learn more about Parent Connection and how its features can benefit you and the students in your class!

Note: Your school's IT Admin manages settings for Parent Connection. 

Parent Connection in your class team

Find Parent Connection within an individual class team along with the other apps enabled for your class (Assignments, Grades, Class Notebook, and Insights).

In Parent Connection, you'll be able to find a roster of parents and guardians associated with each student (roster data is provided by School Data Sync). 

You can also use the Teams mobile app to send messages to parents and guardians on Teams.

Click to call and email

Communicate with parents/guardians through Parent Connection in your class team.

Select a parent/guardian to view their direct contact information, including their personal email address and phone number. Select their phone number to initiate a call or their email address to launch your default mail client and draft a new outgoing message. 

Screenshot of educator's view of parent/guardian contact information in Microsoft Teams for Education.

Reach out with Teams chat

Use Teams on desktop or mobile app to initiate a Teams chat from the parent/guardian roster to connect with your students' families. Just like your other Teams chats, this chat shows up in your chat pane and is searchable from the search bar in Teams. New users who join the chat will see the chat history with all previously sent messages.  

Whenever you send the first message in a new chat, any parent/guardian who hasn't joined Teams will be sent an invite along with your message. If you compose another message in the chat from the Parents app, you'll see a banner on the compose box to inform you that these parents and guardians will again receive an invite (if they haven’t joined Teams) along with your message. Note that the character limit on invite messages is 10,000 characters and will include just the plain text of the message, without HTML and other formatting content. You can send out up to 4,500 invites per day and parents/guardians can receive up to 20 invites per chat per day. 

Screenshot of educator view of chatting with parents in Microsoft Teams.

What parents/guardians see 

When you send a message to a parent/guardian who hasn’t joined Teams, they'll receive an invitation via email with your message and a prompt to join the Teams chat.  

To help parents and guardians get started, share this resource on how to connect with educators in Teams.

Mobile screenshot of educator's invitation to join conversation on Teams.

A parent/guardian sends a Teams message to their child's teacher

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