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TechKnowledge Content

SYMPTOMS


The customers license has plenty of users and multiple Axapta Object Servers.


1. The following error is received when trying to start 2nd AOS in a cluster installation:


"Concurrent number of AOS' for this application exceeds the licensed number"


2. And this error is received when trying to start a 2Tier client from the same server after entering username and password:


"Cannot start Navision Axapta, as more users are running the system than the purchased rights allow"


CAUSE

Windows Registry setting


RESOLUTION

Changes made in the registry entry:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters


EnableOplocks REG_DWORD 0 or 1


Default: 1 (Enabled by Default)


Change it to 0.


Notes

  • This is not a license problem. One possible configuration to present the errors:


    The application is not installed on this server, but system directory in the configurations points to a hidden share on a server in the same domain. The user who is running AOS and 2Tier client is a domain user and has full access to the hidden share. The share could be opened in Explorer.

  • By default, if the registry key does not exist, the system considers that Oplocks is enabled. If the registry key does not exist, create the key by using a value that is set to 0 to disable the key.



REFERENCES

Reference article Q296264.


http://support.microsoft.com/default.aspx?scid=kb;en-us;296264


This article was TechKnowledge Document ID:35141

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