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The booking page is your customer-facing, web-based appointment calendar. Your customers will use it to book appointments with you. It's an extension of your business' image and brand.

Note: Bookings is turned on by default for customers who have the Microsoft 365 Business Standard, or Microsoft 365 A3 and Microsoft 365 A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and Office 365 Enterprise E5, but it is turned off by default. To turn it on, see Get access to the Microsoft 365 business apps for enterprise subscriptions.

To customize your Booking page, sign in to Microsoft 365, and then go to Bookings > Booking page. You can customize the booking page with the following options:

Booking page with a new section called "Customize your page".

Scheduling policy

  • Time increments - You can set up the increments for appointment times in increments of 15 minutes to 4 hours.

  • Minimum lead time - This is how many hours you want in advance to prepare for an appointment. The minimum lead time prevents customers from making an appointment outside of the lead time window. For example, are you able to respond to same day appointments? If not, you should give at least a 24-hour minimum lead time.

  • Maximum lead time - How far in advance of the appointment day will you let customers make appointments? The default is 365 days.

Set your scheduling policies

Email notifications

Notify the business via email when a booking is created or changed - When this setting is ticked, the staff member for the appointment and the Bookings calendar owner will receive an email letting them know about the appointment.


Allow customers to choose a specific person for the booking - This will let customers see your staff members and lets them select which staff member they'd like to have the appointment with.

Customize your page

This is where you'll set your color theme, and logo.

Color theme

Select the color combination that most closely matches your brand. If none of these options match your brand, we suggest using the neutral blues and grays or keep the default, which is a neutral blue/gray combination.


You can choose to display your business logo on your booking page. This is the logo that you've uploaded and is displayed above the menu on the left.

Booking page access control

Select whether users will need to authenticate with their Microsoft 365 work or school account account before they are able to access and use a booking page. This is useful for intra-organization only bookings scenarios.

You’ll be able to control whether your Bookings page can be indexed by search engines. By default, your Bookings page will be indexed, but, you can now hide Booking pages from search engines. You might want to do this if you don’t want your Bookings page to show up in a Bing or Google search. This may not always work, if other pages provide links to your Bookings pages, those links will get indexed.

Customer data usage consent

Select whether users see a message, and choose whether you can collect their data.

Other ways to customize

You can also add questions to ask your customers at booking time. For more information, see Add custom and required questions to the Booking page.

See Also

Publish or unpublish your booking page

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