Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Docs article:

Latest updates for versions of Office that use Windows Installer (MSI)

This article describes update 3114370 for Microsoft Office 2016 that was released on December 8, 2015. This update has a prerequisite.

Note The update that's available from the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to Office 2016 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

This update fixes the following issue:

  • Assume that you try to insert a picture into a document in an Office 2016 application. Then, you select and delete a picture. When you select Insert, you receive the following error message:

    An error occurred while importing this file.

    After you select OK, the Office application crashes.

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2016 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Open an Office 2016 application.

  2. On the File menu, select Account.

  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2016 Click-to-Run installation

MSI-based Office 2016

The screenshot for Word click to run

The screenshot for Word MSI

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB3114370, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB3114370, and then select Uninstall.

Windows 7

  1. Go to Start, type Appwiz.cpl in the Start Search box, and then click OK.

  2. Click View installed updates.

  3. In the list of updates, locate and then select update 3114370, and then click Uninstall.


References

Learn about the information about the standard terminology that's used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

oart-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

16.0.4312.1000

9,735,840

12-Nov-2015

09:23

Oart.dll

Oart.dll

16.0.4312.1000

12,505,256

12-Nov-2015

09:23

Oartodf.dll

Oartodf.dll

16.0.4312.1000

1,825,456

12-Nov-2015

09:23


oart-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

16.0.4312.1000

11,251,360

12-Nov-2015

09:26

Oart.dll

Oart.dll

16.0.4312.1000

18,237,096

12-Nov-2015

09:26

Oartodf.dll

Oartodf.dll

16.0.4312.1000

3,302,064

12-Nov-2015

09:26


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