Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: October 2013

Summary

This article describes the Microsoft Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 issues that are fixed in the cumulative update that is dated October 2013.This article includes the following information about the cumulative update:

The issues that the cumulative update fixes.
The prerequisites for applying the cumulative update.
Whether you must restart the computer after you apply the cumulative update.
Whether the cumulative update is replaced by any other cumulative update.
Whether you must make any changes to the registry.
The files that the cumulative update contains.

Note The name of Lync 2010 Phone Edition is changed to Lync Phone Edition. The software works with both Lync 2010 and Lync 2013.

Introduction

Issues that this cumulative update fixes

This cumulative update resolves the following issues:

2889645 Call record is missing after you answer the call on a locked Lync Phone Edition device
2890842 An update that enables the "Voice Mail" entry on a contact card in a Lync Phone Edition telephone
2890843 Error message when a user signs in to a Lync Phone Edition telephone by using authentication
2890844 Can’t sign in to a Lync Phone Edition telephone when a root certificate for Lync Server 2010 or Lync Server 2013 is renewed

This cumulative update also resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:

2860671 Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: July 2013
2819322 Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: April 2013
2737911 Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: January 2013
2701671 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: June 2012
2672349 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: February 2012
2636067 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: November 2011
2577594 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: July 2011
2529977 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: April 2011
2493723 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: January 2011

More Information

Microsoft Download Center

The following file is available for download from the Microsoft Download Center:Download the UCUpdates.exe package now. Release Date: October 2013 For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this cumulative update.

Restart requirement

You may have to restart the computer after you apply this cumulative update.

Update Replacement information

This cumulative update replaces the following cumulative update:

2860671 Description of the cumulative update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 telephones: July 2013

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

File information

This update package contains an image that can be used to update the following telephones:

Polycom CX500
Polycom CX600
Polycom CX3000

The image version is 4.0.7577.4411.

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates