Description of the Office 2010 Click-to-Run update: July 13, 2010

INTRODUCTION

Microsoft has released an update for Microsoft Office 2010. This update provides the latest fixes to the Microsoft Office 2010 Click-to-Run deployment mechanism. Additionally, this update allows antivirus and anti-malware scans of virtualized Microsoft Office 2010.

More Information

Update details

This update does not replace any previously released update.

How to obtain and install the update

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed


This update contains files that have the versions that are listed in the following table.

File name

File version

File size

Date

Time

Cvh.dll

14.0.5113.5000

4,817,848

02-Jun-2010

12:06

Mavcperf.dll

4.6.0.10191

128,872

24-Apr-2010

08:10

Mavcperfres.dll

4.6.0.10191

8,040

24-Apr-2010

08:10

Mavinject32.exe

4.6.0.10191

275,304

24-Apr-2010

08:10

Mavinject64.exe

4.6.0.10191

375,656

24-Apr-2010

08:10

Nlsdl.dll

6.0.6000.16386

30,568

24-Apr-2010

08:10

Sentinel.dll

1.0.1.0

7,528

24-Apr-2010

08:10

Sentinel64.dll

1.0.1.0

7,528

24-Apr-2010

08:10

Sftclientres.dll

4.6.0.10191

369,512

24-Apr-2010

08:10

Sftcomp.dll

4.6.0.10191

87,400

24-Apr-2010

08:10

Sftcore.dll

4.6.0.10191

2,384,744

24-Apr-2010

08:10

Sftcore.dll

4.6.0.10191

2,274,664

24-Apr-2010

08:10

Sftdde.exe

4.6.0.10191

265,064

24-Apr-2010

08:10

Sftevent.dll

4.6.0.10191

1,968,488

24-Apr-2010

08:10

Sftfs2k3.sys

4.6.0.10191

721,768

24-Apr-2010

08:10

Sftfs2k3.sys

4.6.0.10191

550,760

24-Apr-2010

08:10

Sftfsi.dll

4.6.0.10191

1,945,960

24-Apr-2010

08:10

Sftfsi_wow64.dll

4.6.0.10191

1,946,472

24-Apr-2010

08:10

Sftfslh.sys

4.6.0.10191

721,768

24-Apr-2010

08:10

Sftfslh.sys

4.6.0.10191

550,760

24-Apr-2010

08:10

Sftfsxp.sys

4.6.0.10191

721,768

24-Apr-2010

08:10

Sftfsxp.sys

4.6.0.10191

554,344

24-Apr-2010

08:10

Sftintf.dll

4.6.0.10191

435,048

24-Apr-2010

08:10

Sftldr.dll

4.6.0.10191

1,660,264

24-Apr-2010

08:10

Sftldr.dll

4.6.0.10191

1,015,144

24-Apr-2010

08:10

Sftldr_wow64.dll

4.6.0.10191

1,063,784

24-Apr-2010

08:10

Sftlist.exe

4.6.0.10191

483,688

24-Apr-2010

08:10

Sftlp.exe

4.6.0.10191

276,840

24-Apr-2010

08:10

Sftlp64.exe

4.6.0.10191

382,824

24-Apr-2010

08:10

Sftplaylh.sys

4.6.0.10191

269,672

24-Apr-2010

08:10

Sftplaylh.sys

4.6.0.10191

195,944

24-Apr-2010

08:10

Sftplayxp.sys

4.6.0.10191

269,672

24-Apr-2010

08:10

Sftplayxp.sys

4.6.0.10191

211,432

24-Apr-2010

08:10

Sftpsr.dll

4.6.0.10191

229,736

24-Apr-2010

08:10

Sftpsr.dll

4.6.0.10191

199,016

24-Apr-2010

08:10

Sftredir2k3.sys

4.6.0.10191

25,960

24-Apr-2010

08:10

Sftredir2k3.sys

4.6.0.10191

21,864

24-Apr-2010

08:10

Sftredirlh.sys

4.6.0.10191

25,960

24-Apr-2010

08:10

Sftredirlh.sys

4.6.0.10191

21,864

24-Apr-2010

08:10

Sftredirxp.sys

4.6.0.10191

25,960

24-Apr-2010

08:10

Sftredirxp.sys

4.6.0.10191

20,584

24-Apr-2010

08:10

Sftsharedres.dll

4.6.0.10191

51,560

24-Apr-2010

08:10

Sftsync.dll

4.6.0.10191

100,200

24-Apr-2010

08:10

Sftuser.dll

4.6.0.10191

265,576

24-Apr-2010

08:10

Sftvol2k3.sys

4.6.0.10191

22,376

24-Apr-2010

08:10

Sftvol2k3.sys

4.6.0.10191

19,304

24-Apr-2010

08:10

Sftvollh.sys

4.6.0.10191

22,376

24-Apr-2010

08:10

Sftvollh.sys

4.6.0.10191

19,304

24-Apr-2010

08:10

Sftvolxp.sys

4.6.0.10191

22,376

24-Apr-2010

08:10

Sftvolxp.sys

4.6.0.10191

18,280

24-Apr-2010

08:10

Sftvsa.exe

4.6.0.10191

209,768

24-Apr-2010

08:10


To determine the version of the files that are installed on the computer, follow these steps, as appropriate for the operating system that you are running.

Windows 7

  1. Click Start, and then click
    Computer.

  2. In the Search Computer box, typeCvh.dll, and then press ENTER.

  3. Right-click Cvh.dll, and then click
    Properties.

  4. On the General tab, note the properties of the Cvh.dll file that is installed on the computer.

Windows Vista

  1. Click StartStart Button , and then click Search.

  2. Click Advanced Search.

  3. In the Location box, click Local Hard Drives.

  4. In the Name box, type
    Cvh.dll, and then click
    Search.

  5. In the list of files, right-click
    Cvh.dll, and then click
    Properties.

  6. On the General tab, note the properties of the Cvh.dll file that is installed on the computer.

Windows XP

  1. Start Search Companion. To do this, click
    Start, and then click Search.

    Note If Windows Desktop Search starts, click Click here to use Search Companion.

  2. In the Search Results window, click All files and folders in the Search Companion pane.

  3. In the All or part of the file name box, type Cvh.dll, and then click
    Search.

  4. In the list of files, right-click
    Cvh.dll, and then click
    Properties.

  5. On the General tab and on the
    Version tab, note the properties of the Cvh.dll file that is installed on the computer.

How to uninstall this update

  1. Click Start, and then click
    Run.

  2. Type appwiz.cpl, and then click
    OK.

  3. Use one of the following procedures, depending on the operating system that you are running:

    • Windows 7 and Windows Vista

      1. Click View installed updates.

      2. In the list of updates, locate and click update 2077208, and then click Uninstall.

    • Windows XP

      1. Click to select the Show updates
        check box.

      2. In the list of updates, locate and click update 2077208, and then click Remove.

How to troubleshoot the issues when you install this upudate


You may also encounter the following issues when you try to install this update:

  • The update installation fails.

  • The system keeps reminding you to install this update although you already installed it.

  • The desktop does not load.

If you encounter one if the issues mentioned above, you may try the following methods.

Method 1: Reset Windows Update components and then try updating your computer


To reset the Windows Update components automatically, click the
Fix itbutton or link. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.





Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
For more information about how to reset Windows Update components, visit the following Microsoft Website:

971058 How do I reset Windows Update components?

Method 2: Manually download the update from the download link and then install it in clean boot mode

We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:

  1. Click Start, type msconfig in the Start Search box, and then press ENTER.

  2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.

  3. On the General tab, click Selective Startup.

  4. Under Selective Startup, clear the Load Startup Items check box.

  5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

  6. Click OK.

  7. When you are prompted, click Restart.

  8. Try update your computer again.

For more information about this method, visit the following Microsoft Website:

Perform a clean startup to determine whether background programs are interfering with your game or program

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, visit the following Microsoft website:

Microsoft Office

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