This article describes the Microsoft SharePoint Server 2010 issue that is fixed in the hotfix package that is dated June 11, 2013.


Issue that this hotfix package fixes

Consider the following scenario:

  • You use Microsoft InfoPath 2010 to customize a List form in a Microsoft SharePoint site.

  • The List form contains a rich text field that uses the Multiple Lines of Text option.

  • You publish the custom List form to the site, and then you update an item in the list 50 times.

In this situation, when you try to open an existing item, you receive the following error message:

There has been an error while loading the form.

Additionally, the following error is logged in the SharePoint ULS log:

Unhandled exception when rendering form System.Xml.XmlException: An XML error has occurred.

When you check the HTML source code of the rich text field, you find that a <div> tag is nested for each update that exceeds the maximum depth limit of 100 for the form.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There is no prerequisite before you apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.
The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!