This article describes the issues that are fixed in the Microsoft SharePoint Server 2013 hotfix package that is dated August 13, 2013.


Issues that this hotfix package fixes

  • When you use Office Web App to preview a search result on a SharePoint Server 2013 site, you encounter an error. This issue occurs for one of the following reasons:

    • The URL of the search result that you access is outside default Alternative Access Mapping (AAM) zone.

    • The file name of the search result contains multibyte characters, such as Japanese characters.

  • When you map more than one property for export for SharePoint Server 2013 synchronization, the properties may map to incorrect values.

  • In certain situations,┬ásuch as when you upload a file to a SharePoint Server 2013 document library that uses the SharePoint Server 2010-style user experience, some buttons on the ribbon menu are nonfunctional.

  • Assume that you enable versioning for a SharePoint Server 2013 list that contains many items. When you filter the list by an indexed lookup column, multiple entries for each version are displayed.

  • When you use Office Web App to follow a document in which the name contains East Asian languages on a SharePoint Server 2013 site, you receive the following error message:

    Sorry, something went wrong. An error has occurred on the server.

  • When you export a design package from a SharePoint Server 2013 site, some out-of-box (OOB) fields are missing from the content types.

  • When you follow a document that contains non-English characters in a SharePoint Server 2013 document library, the document is still displayed as a recommendation.

  • Assume that a user views the view styles on a SharePoint Server 2013 site that has a language pack installed. When you view the view styles on the SharePoint Server 2013 site that has a different language pack installed, the view styles are still displayed as the language that the first user viewed.

  • Assume that you set the browser language to a non-English language. When you perform a query that contains English terms, English results are not returned as expected.

  • When you click an x-axis value of an analytic chart on a SharePoint Server 2013 dashboard, you receive an incorrect result that consists of a drilled-down chart for a different x-axis value. This issue occurs when the browser window that the chart is displayed in is not wide enough to display all series values.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must install the following public update before you apply this hotfix package:

2767999 Description of the SharePoint Server 2013 update: March 12, 2013

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!