Description of the Word 2013 hotfix package (Word-x-none.msp): October 8, 2013

Summary

This article describes the issues that are fixed in the Microsoft Word 2013 hotfix package that is dated October 8, 2013.

INTRODUCTION

Issues that this hotfix package fixes

  • When you open a document that contains thousands of complex text boxes in Word 2013, the maximum number of graphics device interface (GDI) objects is reached. Therefore, Word 2013 may freeze, crash, or perform poorly. Additionally, you may receive the following error message:

    There is insufficient memory or disk space. Word cannot display the requested font.

  • You cannot open an embedded Word document that contains a floating embedded OLE object. For example, when you try to open the embedded Word document from an Excel workbook, you receive the following error message:

    Microsoft Excel can't start the application required to open this object. An error occurred and this feature is no longer functioning properly. Would you like to repair this feature now?

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have Word 2013 installed.

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

After you install this hotfix package, you can follow these steps to enable this hotfix:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Options\

  3. On the Edit menu, point to New, and then click DWORD Value.

  4. Type DisableDisplayPrecaching, and then press Enter.

  5. In the Details pane, right-click DisableDisplayPrecaching, and then click Modify.

  6. In the Value data box, type 1, and then click OK.

  7. Exit Registry Editor.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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