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Symptoms

On a Microsoft Exchange Server 2010 server, the EdgeTransport.exe process crashes intermittently. Additionally, the following events are logged in the Application log:

Log Name: Application
Source: MSExchange Common
Date: Date
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
Watson report about to be sent for process id: Process ID, with parameters: E12, Build Type, Version, edgetransport, M.E.Data.Storage, M.E.D.S.ExchangePrincipal.get_ServerFullyQualifiedDomainName, System.InvalidOperationException, XXXX, Version.
ErrorReportingEnabled: False


Log Name: Application
Source: MSExchangeTransport
Date: Date
Event ID: 10003
Task Category: PoisonMessage
Level: Error
Keywords: Classic
User: N/A
Computer: Computer
Description:
The transport process failed during message processing with the following call stack: System.InvalidOperationException: Operation is not valid due to the current state of the object.
at Microsoft.Exchange.Data.Storage.ExchangePrincipal.get_ServerFullyQualifiedDomainName()
at Microsoft.Exchange.MailboxTransport.StoreDriver.DeliveryItem.CreateSession(MailRecipient recipient, OpenTransportSessionFlags deliveryFlags, DeliverableItem item, ICollection`1 recipientLanguages)
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.CreateSession(DeliverableItem item)
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.<>c__DisplayClass4.<DeliverToRecipient>b__0()
at Microsoft.Exchange.MailboxTransport.StoreDriver.StorageExceptionHandler.RunUnderExceptionHandler(IMessageConverter converter, StoreDriverDelegate workerFunction)
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.DeliverToRecipient()
at Microsoft.Exchange.MailboxTransport.StoreDriver.MailItemDeliver.DeliverToRecipients()
at Microsoft.Exchange.MailboxTransport.StoreDriver.StoreDriver.DeliverMailItem(NextHopConnection connection, UInt64 sessionId, DateTime sessionStartTime, UInt64 mailCount, String mailboxServerFqdn, Boolean& wasSessionOpenedForLastRecipient)
at Microsoft.Exchange.MailboxTransport.StoreDriver.StoreDriver.LocalDeliveryCallback(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)

Cause

This issue occurs because an InvalidOperationException exception occurs when the EdgeTransport.exe process handles email messages.

Resolution

To resolve this issue, install the following update rollup:

2706690 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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