Symptoms

Assume that you separately install a Microsoft Exchange Server 2013 Mailbox server and an Exchange Client Access server in a non-English Exchange environment. When you run Exchange Management Shell (EMS) on the Client Access server, you receive an error message that resembles the following:

VERBOSE: Connecting to Domain
New-PSSession : [Domain] Processing data from remote server Domain failed with the following error message: The request for the Windows Remote Shell with ShellId FA5D7860-6E29-491B-B1A0-7C73C236B786 failed because the shell was not found on the server. Possible causes are: the specified ShellId is incorrect or the shell no longer exists on the server. Provide the correct ShellId or create a new shell and retry the operation. For more information, see the about_Remote_Troubleshooting Help topic.
At line:1 char:1
+ New-PSSession -ConnectionURI "$connectionUri" -ConfigurationName Microsoft.Excha ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [New-PSSession], PSRemotingTransportException
    + FullyQualifiedErrorId : CannotConnectTargetSessionDoesNotExist,PSSessionOpenFailed

Cause

This issue occurs because the Time and Date strings for EMS connection cookies are in a non-English format. Therefore, Exchange cannot identify the strings.

Resolution

To resolve this issue, install the following cumulative update:

2892464 Description of Cumulative Update 3 for Exchange Server 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×