Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

You receive a "0x80070216" error message and Skype Room Systems v2 fails to update to Update 1 (build 2.0.2.0) during an automatic installation through Windows Store.

Cause

This error occurs because of an issue that is addressed in the March 22, 2017, update for Windows 10 (KB4016635).

Resolution

A fix for this problem is scheduled to be released soon through Windows Update.


To resolve this problem until the fix is available, manually install update 4016635. This will update the Skype Room Systems v2 device to Update 1 (build 2.0.2.0) automatically the next time that Windows Update runs on that device.

Status

 Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×