Last Updated: November 20, 2018
ISSUE
When you enter your product key to redeem your Microsoft Office product, you may receive the following error:
-
Sorry - we can't set up your account at the moment
Additionally, the error message will contain this line:
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Error code: StackingTrialOnNonTrialNotSupported
STATUS: CONTACT SUPPORT
When you get this error, please contact Microsoft Support for further assistance.
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