Error message when you try to repair, uninstall, or install Visual Studio Team System 2008 after you install an update that adds a new Windows Installer feature: "A problem has been encountered while loading the setup components"

Symptoms

You try to repair, to install, or to uninstall Microsoft Visual Studio Team System (VSTS) 2008 by using one of the following channels:

  • Add or Remove Programs

  • The VSTS 2008 installation media

Wen you do this, you receive the following error message:

A problem has been encountered while loading the setup components. Canceling setup.

This problem occurs when you install an update that adds a new Windows Installer feature to VSTS 2008. For example, you install the security update that is described in Microsoft Knowledge Base article 952241.

Cause

This problem occurs because the new Windows Installer feature is incompatible with the setup components for VSTS 2008.

Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Visual Studio 2008. The following file is available for download from the Microsoft Download Center:
Download Download the VS90shttp://www.microsoft.com/download/details.aspx?displaylang=en&FamilyID=fbee1648-7106-44a7-9649-6d9f6d58056e-KB945140-ENU.exe package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To download this hotfix from the MSDN Code Gallery, visit the following Microsoft Web site:

http://code.msdn.microsoft.com/KB959417
Note The MSDN Code Gallery displays the languages for which the hotfix is available. If you do not see your language listed, it is because the Code Gallery resource page is not available for that language.


Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites

You must have Microsoft Visual Studio 2008 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Deletetemp.exe

9.0 .21022.190

95,048

09-Jan- 2009

03:51

x86

Dlmgr.dll

9.0.21022.190

274 ,240

09-Jan- 2009

03:51

x86

baseline.dat

Not applicable

31,488

10-Jan-2009

13:50

Not applicable

setup.sdb

Not applicable

69,456

10-Jan -2009

13:50

Not applicable

Gencomp.dll

9.0.21022.190

1,057,096

09 -Jan- 2009

03:51

x86

Htmllite.dll

9.0.21022.190

174,920

09-Jan- 2009

03:51

x86

Msitosit.dll

9.0.21022.190

1,046,856

09-Jan- 2009

03:51

x86

Setup.exe

9.0.21022.190

267 ,072

09-Jan- 2009

03:51

x86

Setup.exe

9.0.21022.190

267 ,072

11-Jan- 2009

22:44

x86

Setupres.dll

9.0.21022.190

107,336

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

119,624

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

125,256

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

127,304

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

128,328

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

129,864

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

81,224

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

82,760

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

91,464

09-Jan- 2009

03:51

x86

Setupres.dll

9.0.21022.190

94,536

09-Jan- 2009

03:51

x86

Sitsetup.dll

9.0.21022.190

1,359,688

09-Jan- 2009

03:51

x86

Vs70pgres.dll

9.0.21022.190

234,824

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

235,848

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

240,968

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

247,112

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

269,128

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

278,344

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

279,368

11-Jan- 2009

22:44

x86

Vs70pgres.dll

9.0.21022.190

281,416

11-Jan- 2009

22:44

x86

Vs70pgui.dll

9.0.21022.190

1,157,960

11-Jan- 2009

22:44

x86

Vs70uimgr.dll

9.0.21022.190

625,480

09-Jan- 2009

03:51

x86

Vsbasereqs.dll

9.0.21022.190

408,904

09-Jan- 2009

03:51

x86

Vsscenario.dll

9.0.21022.190

684,872

09-Jan-2009

03:51

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:

952241 MS08-052: Description of the security update for GDI+ for Visual Studio 2008: September 9, 2008

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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