When you try to uninstall Microsoft System Center 2012 Endpoint Protection for Mac, you receive an error message that resembles the following:

Uninstallation completed with error


Uninstall Failed



Symptoms

To resolve this issue, use the following methods. If Method 1 does not resolve the issue, go to Method 2.

Method 1

  1. Close all open windows, and then restart the computer.

  2. Try to uninstall System Center 2012 Endpoint Protection for Mac again. For information about how to uninstall System Center 2012 Endpoint Protection for Mac, see the following article in the Microsoft Knowledge Base:

    2680439 How to uninstall System Center 2012 Endpoint Protection for Mac

Method 2

  1. Close all open windows.

  2. On the Go menu, click Utilities.

  3. Double-click Activity Monitor.

  4. Under Process Name, click scep_gui, and then click Quit Process.

  5. Click Force Quit.

  6. On the Go menu, click Applications.

  7. Control + click System Center 2012 Endpoint Protection, and then click Move to Trash.

    Note Type your administrator password if you are prompted.

  8. Restart the computer.

Note If these methods do not resolve the issue, contact System Center 2012 Endpoint Protection for Mac Customer Care.


Resolution

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