When you use the Microsoft Lync Licensing Tool to activate a Lync Room System console, you receive the following error message:

Microsoft Office Activation Wizard

This copy of Microsoft Office is designed for corporate and institutional customers. Connect your computer to your corporate network to complete activation. Your system administrator can help.

Learn more about how to activate this Office product

If this software was not purchased for corporate or institutional use, it may be counterfeit. Using counterfeit software exposes your computer and data to increased security risks, including viruses.

Change Product Key and Close


To resolve this issue, contact your OEM for support if you don't have a Multiple Activation Key (MAK).

For more information about how to use the Multiple Activation Key technology, go to the following Microsoft TechNet website:

Understanding MAK Activation

To view the Lync Room System hardware solutions catalog and the vendor support contact information, go to the following websites:


This issue occurs because the Lync Room System console requires a volume license MAK to be activated.

For more information about the Lync Room System, go to the following Microsoft TechNet website:

Deploying the Lync Room System Administrative Web Portal in Lync Server 2013

Note If you already have Key Management Services (KMS) deployed in your environment, you most likely won't encounter this issue.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Still need help? Go to Microsoft Community.

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