Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Assume that you deploy an Edge server in a Microsoft Lync Server 2013 environment.  In this situation, the RTCSrv.exe progress crashes on the Edge server every hour. Additionally, the following events are logged in Event Viewer:Note This issue only occurs when you have lots of federated users or you have deployed the Edge server for a long time. For example, 1000 certificates from federated users are stored in the Edge server.


This issue occurs because the number of the certificates that are collected and stored from federated users reaches the configured MaxAcceptedCertificatesStored parameter value. Then Lync Server 2013 tries to delete up to 20 percent of the oldest certificates. However, Lync Server 2013 crashes at that time. 


To work around this issue, use one of the following methods:

  • Delete the redundant certificates by using Microsoft Management Console (MMC).

  • Set the MaxAcceptedCertificatesStored parameter to a high value. For example, set the parameter value to more than 2000 by running the following command in a Lync Server Management Shell:Set-CsAccessEdgeConfiguration -MaxAcceptedCertificatesStored value


To resolve this issue, install the following cumulative update:

2905048 Description of the cumulative update 5.0.8308.577 for Lync Server 2013 (Front End Server and Edge Server): January 2014

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!