Symptoms
In a Microsoft Exchange Server 2013 environment, the Microsoft Exchange Replication service crashes frequently after you install Cumulative Update 6 for Exchange Server 2013.Additionally, the following events are logged in the Application log in Event Viewer:
Cause
This issue occurs because of old failure entries in the crimson channel log.
Resolution
To resolve this issue, install Cumulative Update 7 for Exchange Server 2013.
Workaround
To work around this issue, clear the entries from the crimson channel log that stores mailbox database failure items. To do this, follow these steps:
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On the problem server, open an elevated command prompt.
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Run the following command to clear the even entries from the crimson channel log:
Wevtutil.exe cl "Microsoft-Exchange-MailboxDatabaseFailureItems/Operational"
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
