What are the minimum requirements to use file drag and drop?

File drag and drop requires a Samsung device running Link To Windows version 1.0.52.30 or higher. Your phone and PC must be connected to the same Wi-Fi network. A cable connection between devices is not required.

What types of files can I drag and drop?

File drag and drop supports the transfer of all file types except for folders and files backed up to the cloud. You can transfer up to 100 files at a time, of any type. No single file can be larger than 512MB in size.

How do I use file drag and drop?

Whether you're transferring content from your phone to PC, or your PC to phone, you'll first need to open the Your Phone app on your PC and go to Phone screen.

Note: You can currently drag from your phone’s Gallery app or from the Samsung My Files app only.

To drag from My Files (min version 11.1.00.121):

  1. Once you've opened Phone screen in the Your Phone app, use your mouse to navigate to a folder in My Files.

  2. Long press on the file until a checkmark appears, then release. If you'd like to select additional files, you can do so by tapping on them.

  3. Use your mouse to long press again on the file(s) you've selected, and a thumbnail will appear. Drag the files to your desired location on your PC. The cursor will change to indicate when you're able to drop the file(s).

To drag from the Gallery app:

  1. Once you've opened Phone screen in the Your Phone app, use your mouse to navigate to your Albums and select one.

  2. Long press on a photo until a checkmark appears, then release. If you'd like to select additional photos, you can do so by tapping on them.

  3. Use your mouse to long press on the photo(s) you've selected, and a thumbnail will appear. Drag the the photo(s) to your desired location on your PC. The cursor will change to say Copy when you are able to drop.

  1. Once you've opened Phone screen in the Your Phone app, use your mouse to select the file(s) you'd like to transfer and drag them to the Your Phone app window. The cursor will change to say Copy when you're able to drop.

  2. Release the mouse and your file(s) will start transferring. A progress indicator will show for a few seconds.

When a successful file transfer is made, you can either tap the notification that appears on your Android device, or navigate to your Internal Storage > Download folder to view your files.

If you drag and drop the same file again, a duplicate copy will be transferred to your device.

If you have an app open that supports receiving files, the app will prompt you where to drop the file(s), and where they will be stored.

I’m having problems dragging files from PC to phone

You may see a red circle when attempting to drag files – this indicates that you can't successfully drag files.

This could happen for several reasons, including:

  • There's already a drag and drop file transfer happening. Right now, you can only complete one drag and drop operation at a time.

  • The item being transferred is not supported. For example, if even just one of the items you are dragging is a folder and not a file, or you try dragging 100 files, the phone will not allow you to initiate a transfer.

Note: Minimizing the Your Phone app during drag and drop will cancel the transfer process and you’ll have to start over. Keep the app window open while using file drag and drop. 

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