Symptoms
When the Host Initiated Processing (HIP) service is configured to use SNA (APPC) to communicate with an IBM mainframe, the service may stop running when it receives a request from an IBM mainframe application. When this problem occurs, an event that resembles the following may be logged in the Application log:
Event ID: 1000
Source: HIP Service Description: Faulting application name: HIPService.exe, version: version, time stamp: time_stamp Faulting module name: KERNELBASE.dll, version: version, time stamp: time_stamp Exception code: 0xe0434352 Fault offset: 0x00000000000264a8 Faulting process id: pid Faulting application start time: time_stamp Faulting application path: path\system\HIPService.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll
Resolution
Cumulative update information
The fix that resolves this problem is included in Cumulative Update 2 for Host Integration Server 2013.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.