FIX: A Windows 8-based device that has Bluetooth enabled cannot be put into power state D3

Symptoms

When a Windows 8-based device has Bluetooth enabled, the device cannot be put into power state D3. This is the lowest power state.

Resolution

To resolve this problem, apply the hotfix that is described in this article. Then, add the following value to the registry:

Registry location: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BTHPORT\Parameters
DWORD name: CancelWaitWakeForD3State
DWORD value: 1


This hotfix is also available at Microsoft Update Catalog.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows 8

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows 8

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Bthenum.sys

6.2.9200.16548

40,448

02-Mar-2013

07:15

x86

Bthmini.sys

6.2.9200.16496

23,552

09-Jan-2013

03:58

x86

Bthport.sys

6.2.9200.16708

990,720

06-Sep-2013

02:57

x86

Bthusb.sys

6.2.9200.16496

56,320

09-Jan-2013

03:57

x86

Fsquirt.exe

6.2.9200.16548

227,840

02-Mar-2013

08:23

x86

Bthenum.sys

6.2.9200.20652

40,448

02-Mar-2013

07:17

x86

Bthmini.sys

6.2.9200.20604

23,552

10-Jan-2013

04:42

x86

Bthport.sys

6.2.9200.20816

990,720

06-Sep-2013

03:14

x86

Bthusb.sys

6.2.9200.20604

56,320

10-Jan-2013

04:41

x86

Fsquirt.exe

6.2.9200.20652

227,840

02-Mar-2013

08:30

x86

For all supported x64-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Bthenum.sys

6.2.9200.16496

51,712

09-Jan-2013

03:58

x64

Bthmini.sys

6.2.9200.16496

31,232

09-Jan-2013

04:00

x64

Bthport.sys

6.2.9200.16708

1,175,552

06-Sep-2013

03:16

x64

Bthusb.sys

6.2.9200.16496

74,752

09-Jan-2013

03:59

x64

Fsquirt.exe

6.2.9200.16547

240,640

02-Mar-2013

02:45

x64

Bthenum.sys

6.2.9200.20604

51,712

10-Jan-2013

04:38

x64

Bthmini.sys

6.2.9200.20604

31,232

10-Jan-2013

04:40

x64

Bthport.sys

6.2.9200.20816

1,175,552

06-Sep-2013

04:13

x64

Bthusb.sys

6.2.9200.20604

74,752

10-Jan-2013

04:39

x64

Fsquirt.exe

6.2.9200.20651

240,640

02-Mar-2013

02:39

x64

For all supported ARM-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Bthenum.sys

6.2.9200.16547

40,960

01-Mar-2013

04:01

Not applicable

Bthmini.sys

6.2.9200.16496

26,112

09-Jan-2013

03:11

Not applicable

Bthport.sys

6.2.9200.16708

933,376

06-Sep-2013

02:14

Not applicable

Bthusb.sys

6.2.9200.16496

56,320

09-Jan-2013

03:10

Not applicable

Fsquirt.exe

6.2.9200.16547

227,328

02-Mar-2013

02:28

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology Microsoft uses to describe software updates.

Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb2887179_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,795

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Package_1_for_kb2887179~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

2,521

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Package_2_for_kb2887179_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,781

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Package_2_for_kb2887179~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

2,507

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Package_for_kb2887179_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,891

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Package_for_kb2887179_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,926

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

Update-bf.mum

File version

Not applicable

File size

1,760

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

X86_bth.inf_31bf3856ad364e35_6.2.9200.16708_none_6f4a583c8cb376c6.manifest

File version

Not applicable

File size

4,629

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

File name

X86_bth.inf_31bf3856ad364e35_6.2.9200.20816_none_6fc72487a5daffd3.manifest

File version

Not applicable

File size

4,629

Date (UTC)

06-Sep-2013

Time (UTC)

15:54

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8

File name

Amd64_bth.inf_31bf3856ad364e35_6.2.9200.16708_none_cb68f3c04510e7fc.manifest

File version

Not applicable

File size

4,633

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Amd64_bth.inf_31bf3856ad364e35_6.2.9200.20816_none_cbe5c00b5e387109.manifest

File version

Not applicable

File size

4,633

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_1_for_kb2887179_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

1,805

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_1_for_kb2887179~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,535

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_2_for_kb2887179_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

1,791

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_2_for_kb2887179~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,521

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_for_kb2887179_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

1,903

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Package_for_kb2887179_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

1,938

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

File name

Update-bf.mum

File version

Not applicable

File size

1,770

Date (UTC)

06-Sep-2013

Time (UTC)

15:55

Platform

Not applicable

Additional files for all supported ARM-based versions of Windows 8

File name

Arm_bth.inf_31bf3856ad364e35_6.2.9200.16708_none_6f4cca948cb0958c.manifest

File version

Not applicable

File size

4,629

Date (UTC)

06-Sep-2013

Time (UTC)

15:56

Platform

Not applicable

File name

Package_1_for_kb2887179~31bf3856ad364e35~arm~~6.2.1.0.mum

File version

Not applicable

File size

1,833

Date (UTC)

06-Sep-2013

Time (UTC)

15:56

Platform

Not applicable

File name

Package_for_kb2887179_rtm~31bf3856ad364e35~arm~~6.2.1.0.mum

File version

Not applicable

File size

1,454

Date (UTC)

06-Sep-2013

Time (UTC)

15:56

Platform

Not applicable


Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×