Symptoms

You connect to a server that is running Microsoft Visual Studio Team Foundation Server 2010, and this version was upgraded from Microsoft Visual Studio 2005 Team Foundation Server or from Microsoft Visual Studio Team System 2008 Team Foundation Server. Then, you experience one or more of the following symptoms:

  • You use Team Explorer to connect with Visual Studio Team Foundation Server 2010. When you try to open the Project Alerts dialog box for a project, the integrated development environment (IDE) stops responding (hangs). When the IDE recovers, you receive the following error message:

    Operation has timed out.

  • You install Team Foundation Server 2010 Power Tools, and you use the 2010 version of Team Explorer to connect with Visual Studio Team Foundation Server 2010. When you try to open the Alerts Explorer dialog box, it takes a long time, and you cannot find the alerts that were created before the server upgrade.

Cause

This problem occurs because of an issue in the Microsoft.TeamFoundation.JobService.Extensions.Core.dll component of Visual Studio Team Foundation Server 2010.

Resolution

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix. 

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix:

  • You must install this hotfix on the Visual Studio Team Foundation Server 2010 application-tier server.

Restart requirement

You do not have to restart the computer after you install the hotfix. We recommended that you restart the Visual Studio Team Foundation Background Job Agent service after you install the hotfix.

Hotfix replacement information

This hotfix package does not replace a previously released hotfix package.

File information

The English (United States) version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Leviewer.exe

10.0.30319.357

117,584

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.admin.dll

10.0.30319.357

19,662,712

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.build.controls.dll

10.0.30319.357

1,349,520

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.build.jobservice.extensions.dll

10.0.30319.357

30,120

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.build.processcomponents.dll

10.0.30319.357

62,880

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.build.server.dll

10.0.30319.357

439,688

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.build.workflow.dll

10.0.30319.357

651,152

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.configuration.commands.dll

10.0.30319.357

262,560

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.framework.server.dll

10.0.30319.357

1,094,544

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.jobservice.extensions.core.dll

10.0.30319.357

58,280

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.jobservice.labmanagerjobs.dll

10.0.30319.357

91,048

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.activities.dll

10.0.30319.357

763,792

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.controller.common.dll

10.0.30319.357

236,448

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.controller.virtualmachinemanagerinterface.dll

10.0.30319.357

83,408

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.execution.dll

10.0.30319.357

757,128

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.leviewer.dll

10.0.30319.357

440,712

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.servicing.dll

10.0.30319.357

58,248

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.testintegration.server.dll

10.0.30319.357

145,832

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.uiutils.dll

10.0.30319.357

266,120

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.workflow.activities.dll

10.0.30319.357

436,640

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.workflow.activities.resources.dll

10.0.30319.357

228,792

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.lab.workflowintegration.server.dll

10.0.30319.357

122,800

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.management.controls.dll

10.0.30319.357

2,355,096

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.activities.common.dll

10.0.30319.357

306,104

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.activities.dll

10.0.30319.357

1,508,776

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.activityruntime.dll

10.0.30319.357

214,960

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.client.dll

10.0.30319.357

597,408

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.clientpackage.dll

10.0.30319.357

72,624

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.common.dll

10.0.30319.357

33,696

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.controller.dll

10.0.30319.357

120,232

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.testmanagement.controls.dll

10.0.30319.357

417,184

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.versioncontrol.client.dll

10.0.30319.357

692,640

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.versioncontrol.common.dll

10.0.30319.357

229,792

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.versioncontrol.controls.dll

10.0.30319.357

4,435,872

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.versioncontrol.server.dll

10.0.30319.357

611,232

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.webaccess.controls.dll

10.0.30319.357

618,392

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.webaccess.controls.resources.dll

10.0.30319.357

419,760

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.webaccess.server.dll

10.0.30319.357

486,800

13-Sep-2010

03:10

x86

Microsoft.teamfoundation.workitemtracking.server.dataaccesslayer.dll

10.0.30319.357

587,720

13-Sep-2010

03:10

x86

Microsoft.visualstudio.qualitytools.common.dll

10.0.30319.357

1,332,624

13-Sep-2010

03:10

x86

Microsoft.visualstudio.qualitytools.controllerobject.dll

10.0.30319.357

273,832

13-Sep-2010

03:10

x86

Microsoft.visualstudio.qualitytools.executioncommon.dll

10.0.30319.357

448,936

13-Sep-2010

03:10

x86

Microsoft.visualstudio.qualitytools.resource.dll

10.0.30319.357

958,872

13-Sep-2010

03:10

x86

Microsoft.visualstudio.qualitytools.vsip.dll

10.0.30319.357

349,072

13-Sep-2010

03:10

x86

Microsoft.visualstudio.testtools.datacollection.videorecorder.dll

10.0.30319.357

60,352

13-Sep-2010

03:10

x86

Microsoft.visualstudio.testtools.manualtest.common.dll

10.0.30319.357

809,896

13-Sep-2010

03:10

x86

Tfsbuildservicehost.exe

10.0.30319.357

190,312

13-Sep-2010

03:10

x86

Tfsconfig.exe

10.0.30319.357

43,344

13-Sep-2010

03:10

x86

Tfslabconfig.exe

10.0.30319.357

113,496

13-Sep-2010

03:10

x86

Microsoft.VisualStudio.DataCollection.VideoRecorder.dll.config

Not applicable

2,055

24-Aug-2010

21:33

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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