Symptoms

If the search time for the Lightweight Directory Access Protocol (LDAP) directory service is more than 800 milliseconds (ms), an ActiveDirectoryConnectivityProbe operation is unsuccessful. When this probe fails, this triggers ActiveDirectoryConnectivityRestart. This causes the server that's running Exchange Server 2013 to restart.

Resolution

To fix this issue, install Cumulative Update 10 for Exchange Server 2013.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Expand your skills

EXPLORE TRAINING >

Get new features first

JOIN MICROSOFT INSIDERS >

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×