Symptoms

When you convert a large and complex XML document from one format to a different format in Windows 7 or Windows Server 2008 R2, the conversion process may cause the conversion program to crash. For example, you have Microsoft Word 2010 installed on a computer that is running Windows 7 or Windows Server 2008 R2. When you run a Visual Basic for Applications (VBA) program in Microsoft Word 2010 to convert the Office Open XML representation of a document from one format to another, Word 2010 may crash.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 1 for Windows 7 or Windows Server 2008 R2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information and notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    1.
    22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Msxml6.dll

6.30.7601.22434

1,388,544

27-Aug-13

8:41

x86

Msxml6r.dll

6.30.7600.16385

2,048

14-Jul-09

1:07

x86

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msxml6.dll

6.30.7601.22434

2,001,408

27-Aug-13

9:07

x64

Msxml6r.dll

6.30.7600.16385

2,048

14-Jul-09

1:30

x64

Msxml6.dll

6.30.7601.22434

1,388,544

27-Aug-13

8:41

x86

Msxml6r.dll

6.30.7600.16385

2,048

14-Jul-09

1:07

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msxml6.dll

6.30.7601.22434

3,814,400

27-Aug-13

8:24

IA-64

Msxml6r.dll

6.30.7600.16385

2,048

14-Jul-09

1:37

IA-64

Msxml6.dll

6.30.7601.22434

1,388,544

27-Aug-13

8:41

x86

Msxml6r.dll

6.30.7600.16385

2,048

14-Jul-09

1:07

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology Microsoft uses to describe software updates.

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_2586b5cf6877dd724b3e304989e5a1e4_31bf3856ad364e35_6.1.7601.22434_none_b9dfd459a63c22f3.manifest

File version

Not applicable

File size

695

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable

File name

X86_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.22434_none_8ae9488d0e467f29.manifest

File version

Not applicable

File size

46,452

Date (UTC)

27-Aug-2013

Time (UTC)

13:30

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

Amd64_5e18b65a8577ee7dd7b184f5190a04e9_31bf3856ad364e35_6.1.7601.22434_none_d8bccd8b1c481c8c.manifest

File version

Not applicable

File size

699

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable

File name

Amd64_900b5223219206738bc21bea1a479345_31bf3856ad364e35_6.1.7601.22434_none_8c6de2bf558c67ee.manifest

File version

Not applicable

File size

1,040

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable

File name

Amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.22434_none_e707e410c6a3f05f.manifest

File version

Not applicable

File size

46,456

Date (UTC)

27-Aug-2013

Time (UTC)

13:33

Platform

Not applicable

File name

Wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.22434_none_f15c8e62fb04b25a.manifest

File version

Not applicable

File size

39,203

Date (UTC)

27-Aug-2013

Time (UTC)

13:33

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_f4a6c01148bcf4b2a48fe380d0698908_31bf3856ad364e35_6.1.7601.22434_none_49175dc20875848b.manifest

File version

Not applicable

File size

1,038

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable

File name

Ia64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.22434_none_8aeaec830e448825.manifest

File version

Not applicable

File size

46,454

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable

File name

Wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.22434_none_f15c8e62fb04b25a.manifest

File version

Not applicable

File size

39,203

Date (UTC)

27-Aug-2013

Time (UTC)

13:27

Platform

Not applicable


Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×