FIX: "TimeStamp retrieval failed" error in BizTalk Server when an FTP server responds using milliseconds

Symptoms

BizTalk Server accepts timestamps only in the YYYYMMddHHmmss format. When an FTP server responds by using milliseconds as part of the YYYYMMddHHmmss.fff format, you may receive the following error message:

Error:

"TimeStamp retrieval failed. Ensure that FTP server supports MDTM command. Server message: “String was not recognized as a valid DateTime.” error and disable the receive location.

Resolution

This problem was fixed in the following cumulative updates for BizTalk Server:

       Cumulative Update 1 for BizTalk Server 2016

       Cumulative Update 6 for BizTalk Server 2013 R2

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For information about the service packs and cumulative update list for BizTalk Server, click the following article number to view the article in the Microsoft Knowledge Base:

2555976 Service Pack and cumulative update list for BizTalk Server

For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:

2003907 Information about BizTalk hotfixes and Cumulative Update support

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