Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms

Consider the following scenario:

  • You have Internet Information Services (IIS) 7.0 installed on a computer that is running Windows Vista or Windows Server 2008.Or, you have IIS 7.5 installed on a computer that is running Windows 7 or Windows Server 2008 R2.

  • You restart IIS by using the IIRESET /RESTART command.

In this scenario, IIS World Wide Web Publishing Service (W3SVC) does not start. Additionally, the following events are logged in the application event log:

Cause

After IIS 7.0 or IIS 7.5 starts, Windows Process Activation Service (WAS) calls the LookupAccountName function to resolve account names on the local system. If no name is succesfully resolved, the LookupAccountName function tries to resolve account names by using domain controllers (DCs) trusted by the local system. Depending on the configuration of the DCs, the LookupAccountName query may take more than 30 seconds to be completed. In this situation, it takes a long time to start WAS. Additionally, W3SVC does not start because W3SVC depends on WAS.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have IIS 7.0 or IIS 7.5 installed on a computer that is running one of the following operating systems.

For IIS 7.0

  • Windows Vista SP1

  • Windows Vista SP2

  • Windows Server 2008

  • Windows Server 2008 SP2

For IIS 7.5

  • Windows 7

  • Windows Server 2008 R2


Restart requirement

You must restart the computer if IIS is running when you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information for Windows Vista and Windows Server 2008

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Admwprox.dll

7.0.6001.22528

51,712

22-Sep-2009

12:25

x86

Ahadmin.dll

7.0.6001.22528

27,136

22-Sep-2009

12:25

x86

Appcmd.exe

7.0.6001.22528

154,112

22-Sep-2009

10:35

x86

Appcmd.xml

Not Applicable

3,654

01-Apr-2009

18:54

Not Applicable

Applicationhost.config

Not Applicable

7,989

01-Apr-2009

18:54

Not Applicable

Appobj.dll

7.0.6001.22528

311,808

22-Sep-2009

12:25

x86

Aspnetca.exe

7.0.6001.22528

182,784

22-Sep-2009

10:36

x86

Aspnet_schema.xml

Not Applicable

38,786

01-Apr-2009

18:55

Not Applicable

Fx_schema.xml

Not Applicable

26,943

08-May-2009

08:10

Not Applicable

Iismig.dll

7.0.6001.22528

209,408

22-Sep-2009

12:30

x86

Iisreg.dll

7.0.6001.22528

89,088

22-Sep-2009

12:27

x86

Iisres.dll

7.0.6001.22528

193,024

22-Sep-2009

10:35

x86

Iisreset.exe

7.0.6001.22528

14,848

22-Sep-2009

10:35

x86

Iisrstap.dll

7.0.6001.22528

8,192

22-Sep-2009

12:27

x86

Iisrstas.exe

7.0.6001.22528

31,232

22-Sep-2009

10:35

x86

Iisrtl.dll

7.0.6001.22528

153,600

22-Sep-2009

12:27

x86

Iissetup.exe

7.0.6001.22528

228,864

22-Sep-2009

10:36

x86

Iissyspr.dll

7.0.6001.22528

59,392

22-Sep-2009

12:27

x86

Iisutil.dll

7.0.6001.22528

202,752

22-Sep-2009

12:27

x86

Iis_schema.xml

Not Applicable

78,681

18-Jul-2009

06:58

Not Applicable

Nativerd.dll

7.0.6001.22528

331,776

22-Sep-2009

12:29

x86

Redirection.config

Not Applicable

490

01-Apr-2009

18:55

Not Applicable

Rsca.dll

7.0.6001.22528

26,624

22-Sep-2009

12:30

x86

Rscaext.dll

6.0.6001.22528

38,912

22-Sep-2009

12:30

x86

Rscaext.xml

Not Applicable

8,363

01-Apr-2009

18:55

Not Applicable

W3ctrlps.dll

7.0.6001.22528

9,216

22-Sep-2009

12:31

x86

Wamregps.dll

7.0.6001.22528

10,752

22-Sep-2009

12:31

x86

Admwprox.dll

7.0.6002.22230

51,712

22-Sep-2009

12:26

x86

Ahadmin.dll

7.0.6002.22230

27,136

22-Sep-2009

12:26

x86

Appcmd.exe

7.0.6002.22230

154,112

22-Sep-2009

10:19

x86

Appcmd.xml

Not Applicable

3,654

03-Apr-2009

20:43

Not Applicable

Applicationhost.config

Not Applicable

7,990

03-Apr-2009

20:43

Not Applicable

Appobj.dll

7.0.6002.22230

311,808

22-Sep-2009

12:26

x86

Aspnetca.exe

7.0.6002.22230

182,784

22-Sep-2009

10:20

x86

Aspnet_schema.xml

Not Applicable

38,786

03-Apr-2009

20:44

Not Applicable

Fx_schema.xml

Not Applicable

27,082

08-May-2009

08:12

Not Applicable

Iismig.dll

7.0.6002.22230

209,408

22-Sep-2009

10:20

x86

Iisreg.dll

7.0.6002.22230

89,088

22-Sep-2009

10:20

x86

Iisres.dll

7.0.6002.22230

193,024

22-Sep-2009

10:19

x86

Iisreset.exe

7.0.6002.22230

14,848

22-Sep-2009

10:19

x86

Iisrstap.dll

7.0.6002.22230

8,192

22-Sep-2009

10:19

x86

Iisrstas.exe

7.0.6002.22230

31,232

22-Sep-2009

10:19

x86

Iisrtl.dll

7.0.6002.22230

153,600

22-Sep-2009

12:27

x86

Iissetup.exe

7.0.6002.22230

228,864

22-Sep-2009

10:20

x86

Iissyspr.dll

7.0.6002.22230

59,392

22-Sep-2009

10:20

x86

Iisutil.dll

7.0.6002.22230

202,752

22-Sep-2009

12:27

x86

Iis_schema.xml

Not Applicable

79,078

18-Jul-2009

06:57

Not Applicable

Nativerd.dll

7.0.6002.22230

331,776

22-Sep-2009

12:28

x86

Redirection.config

Not Applicable

490

03-Apr-2009

20:45

Not Applicable

Rsca.dll

7.0.6002.22230

26,624

22-Sep-2009

12:29

x86

Rscaext.dll

6.0.6002.22230

38,912

22-Sep-2009

10:19

x86

Rscaext.xml

Not Applicable

8,363

03-Apr-2009

20:45

Not Applicable

W3ctrlps.dll

7.0.6002.22230

9,216

22-Sep-2009

10:19

x86

Wamregps.dll

7.0.6002.22230

10,752

22-Sep-2009

10:19

x86

Iisw3adm.dll

7.0.6001.22528

371,712

22-Sep-2009

12:27

x86

W3tp.dll

7.0.6001.22528

15,872

22-Sep-2009

12:31

x86

W3wphost.dll

7.0.6001.22528

46,592

22-Sep-2009

12:31

x86

Wbhstipm.dll

7.0.6001.22528

24,064

22-Sep-2009

12:31

x86

Wbhst_pm.dll

7.0.6001.22528

22,528

22-Sep-2009

12:31

x86

Iisw3adm.dll

7.0.6002.22230

374,272

22-Sep-2009

12:27

x86

W3tp.dll

7.0.6002.22230

15,872

22-Sep-2009

10:19

x86

W3wphost.dll

7.0.6002.22230

48,128

22-Sep-2009

10:19

x86

Wbhstipm.dll

7.0.6002.22230

24,064

22-Sep-2009

10:19

x86

Wbhst_pm.dll

7.0.6002.22230

22,528

22-Sep-2009

10:19

x86


For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Admwprox.dll

7.0.6001.22528

54,784

22-Sep-2009

12:47

x64

Ahadmin.dll

7.0.6001.22528

61,440

22-Sep-2009

12:47

x64

Appcmd.exe

7.0.6001.22528

191,488

22-Sep-2009

11:03

x64

Appcmd.xml

Not Applicable

3,654

01-Apr-2009

15:56

Not Applicable

Applicationhost.config

Not Applicable

7,989

01-Apr-2009

15:56

Not Applicable

Appobj.dll

7.0.6001.22528

379,392

22-Sep-2009

12:47

x64

Aspnetca.exe

7.0.6001.22528

218,624

22-Sep-2009

11:03

x64

Aspnet_schema.xml

Not Applicable

38,786

01-Apr-2009

15:56

Not Applicable

Fx_schema.xml

Not Applicable

26,943

08-May-2009

08:11

Not Applicable

Iismig.dll

7.0.6001.22528

242,688

22-Sep-2009

12:51

x64

Iisreg.dll

7.0.6001.22528

111,616

22-Sep-2009

12:49

x64

Iisres.dll

7.0.6001.22528

193,024

22-Sep-2009

11:03

x64

Iisreset.exe

7.0.6001.22528

16,896

22-Sep-2009

11:02

x64

Iisrstap.dll

7.0.6001.22528

11,264

22-Sep-2009

12:49

x64

Iisrstas.exe

7.0.6001.22528

34,816

22-Sep-2009

11:02

x64

Iisrtl.dll

7.0.6001.22528

192,512

22-Sep-2009

12:49

x64

Iissetup.exe

7.0.6001.22528

280,064

22-Sep-2009

11:03

x64

Iissyspr.dll

7.0.6001.22528

66,560

22-Sep-2009

12:49

x64

Iisutil.dll

7.0.6001.22528

275,456

22-Sep-2009

12:49

x64

Iis_schema.xml

Not Applicable

78,681

18-Jul-2009

06:57

Not Applicable

Nativerd.dll

7.0.6001.22528

416,256

22-Sep-2009

12:50

x64

Redirection.config

Not Applicable

490

01-Apr-2009

15:56

Not Applicable

Rsca.dll

7.0.6001.22528

31,232

22-Sep-2009

12:51

x64

Rscaext.dll

6.0.6001.22528

44,032

22-Sep-2009

12:51

x64

Rscaext.xml

Not Applicable

8,363

01-Apr-2009

15:56

Not Applicable

W3ctrlps.dll

7.0.6001.22528

13,824

22-Sep-2009

12:51

x64

Wamregps.dll

7.0.6001.22528

15,872

22-Sep-2009

12:51

x64

Admwprox.dll

7.0.6002.22230

54,784

22-Sep-2009

12:06

x64

Ahadmin.dll

7.0.6002.22230

61,440

22-Sep-2009

12:06

x64

Appcmd.exe

7.0.6002.22230

191,488

22-Sep-2009

10:34

x64

Appcmd.xml

Not Applicable

3,654

03-Apr-2009

20:38

Not Applicable

Applicationhost.config

Not Applicable

7,990

03-Apr-2009

20:38

Not Applicable

Appobj.dll

7.0.6002.22230

379,392

22-Sep-2009

12:06

x64

Aspnetca.exe

7.0.6002.22230

218,624

22-Sep-2009

10:34

x64

Aspnet_schema.xml

Not Applicable

38,786

03-Apr-2009

20:39

Not Applicable

Fx_schema.xml

Not Applicable

27,082

08-May-2009

08:12

Not Applicable

Iismig.dll

7.0.6002.22230

242,688

22-Sep-2009

12:10

x64

Iisreg.dll

7.0.6002.22230

111,616

22-Sep-2009

12:07

x64

Iisres.dll

7.0.6002.22230

193,024

22-Sep-2009

10:33

x64

Iisreset.exe

7.0.6002.22230

16,896

22-Sep-2009

10:33

x64

Iisrstap.dll

7.0.6002.22230

11,264

22-Sep-2009

12:07

x64

Iisrstas.exe

7.0.6002.22230

34,816

22-Sep-2009

10:33

x64

Iisrtl.dll

7.0.6002.22230

192,512

22-Sep-2009

12:07

x64

Iissetup.exe

7.0.6002.22230

280,064

22-Sep-2009

10:34

x64

Iissyspr.dll

7.0.6002.22230

66,560

22-Sep-2009

12:07

x64

Iisutil.dll

7.0.6002.22230

276,992

22-Sep-2009

12:07

x64

Iis_schema.xml

Not Applicable

79,078

18-Jul-2009

06:58

Not Applicable

Nativerd.dll

7.0.6002.22230

415,232

22-Sep-2009

12:09

x64

Redirection.config

Not Applicable

490

03-Apr-2009

20:39

Not Applicable

Rsca.dll

7.0.6002.22230

31,232

22-Sep-2009

12:10

x64

Rscaext.dll

6.0.6002.22230

44,032

22-Sep-2009

12:10

x64

Rscaext.xml

Not Applicable

8,363

03-Apr-2009

20:39

Not Applicable

W3ctrlps.dll

7.0.6002.22230

13,824

22-Sep-2009

12:10

x64

Wamregps.dll

7.0.6002.22230

15,872

22-Sep-2009

12:10

x64

Iisw3adm.dll

7.0.6001.22528

424,960

22-Sep-2009

12:49

x64

W3tp.dll

7.0.6001.22528

18,432

22-Sep-2009

12:51

x64

W3wphost.dll

7.0.6001.22528

50,688

22-Sep-2009

12:51

x64

Wbhstipm.dll

7.0.6001.22528

28,672

22-Sep-2009

12:51

x64

Wbhst_pm.dll

7.0.6001.22528

24,064

22-Sep-2009

12:51

x64

Iisw3adm.dll

7.0.6002.22230

427,520

22-Sep-2009

12:07

x64

W3tp.dll

7.0.6002.22230

18,432

22-Sep-2009

12:10

x64

W3wphost.dll

7.0.6002.22230

51,712

22-Sep-2009

12:10

x64

Wbhstipm.dll

7.0.6002.22230

28,672

22-Sep-2009

12:10

x64

Wbhst_pm.dll

7.0.6002.22230

24,064

22-Sep-2009

12:10

x64


For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Admwprox.dll

7.0.6001.22528

119,808

22-Sep-2009

12:17

IA-64

Ahadmin.dll

7.0.6001.22528

82,432

22-Sep-2009

12:17

IA-64

Appcmd.exe

7.0.6001.22528

404,992

22-Sep-2009

10:41

IA-64

Appcmd.xml

Not Applicable

3,654

01-Apr-2009

15:56

Not Applicable

Applicationhost.config

Not Applicable

7,989

01-Apr-2009

15:56

Not Applicable

Appobj.dll

7.0.6001.22528

727,552

22-Sep-2009

12:17

IA-64

Aspnetca.exe

7.0.6001.22528

432,128

22-Sep-2009

10:41

IA-64

Aspnet_schema.xml

Not Applicable

38,786

01-Apr-2009

15:57

Not Applicable

Fx_schema.xml

Not Applicable

26,943

08-May-2009

09:25

Not Applicable

Iismig.dll

7.0.6001.22528

452,096

22-Sep-2009

12:23

IA-64

Iisreg.dll

7.0.6001.22528

143,872

22-Sep-2009

12:20

IA-64

Iisres.dll

7.0.6001.22528

193,024

22-Sep-2009

10:41

IA-64

Iisreset.exe

7.0.6001.22528

34,816

22-Sep-2009

10:40

IA-64

Iisrstap.dll

7.0.6001.22528

18,944

22-Sep-2009

12:20

IA-64

Iisrstas.exe

7.0.6001.22528

78,336

22-Sep-2009

10:40

IA-64

Iisrtl.dll

7.0.6001.22528

393,216

22-Sep-2009

12:20

IA-64

Iissetup.exe

7.0.6001.22528

543,232

22-Sep-2009

10:41

IA-64

Iissyspr.dll

7.0.6001.22528

134,656

22-Sep-2009

12:20

IA-64

Iisutil.dll

7.0.6001.22528

513,024

22-Sep-2009

12:20

IA-64

Iis_schema.xml

Not Applicable

78,681

18-Jul-2009

06:57

Not Applicable

Nativerd.dll

7.0.6001.22528

902,656

22-Sep-2009

12:22

IA-64

Redirection.config

Not Applicable

490

01-Apr-2009

15:57

Not Applicable

Rsca.dll

7.0.6001.22528

74,240

22-Sep-2009

12:23

IA-64

Rscaext.dll

6.0.6001.22528

111,616

22-Sep-2009

12:23

IA-64

Rscaext.xml

Not Applicable

8,363

01-Apr-2009

15:57

Not Applicable

W3ctrlps.dll

7.0.6001.22528

22,528

22-Sep-2009

12:24

IA-64

Wamregps.dll

7.0.6001.22528

28,160

22-Sep-2009

12:24

IA-64

Admwprox.dll

7.0.6002.22230

119,808

22-Sep-2009

12:03

IA-64

Ahadmin.dll

7.0.6002.22230

82,432

22-Sep-2009

12:03

IA-64

Appcmd.exe

7.0.6002.22230

404,992

22-Sep-2009

10:30

IA-64

Appcmd.xml

Not Applicable

3,654

03-Apr-2009

20:40

Not Applicable

Applicationhost.config

Not Applicable

7,990

03-Apr-2009

20:40

Not Applicable

Appobj.dll

7.0.6002.22230

727,552

22-Sep-2009

12:03

IA-64

Aspnetca.exe

7.0.6002.22230

432,128

22-Sep-2009

10:31

IA-64

Aspnet_schema.xml

Not Applicable

38,786

03-Apr-2009

20:40

Not Applicable

Fx_schema.xml

Not Applicable

27,082

08-May-2009

08:12

Not Applicable

Iismig.dll

7.0.6002.22230

452,096

22-Sep-2009

12:09

IA-64

Iisreg.dll

7.0.6002.22230

143,872

22-Sep-2009

12:06

IA-64

Iisres.dll

7.0.6002.22230

193,024

22-Sep-2009

10:30

IA-64

Iisreset.exe

7.0.6002.22230

34,816

22-Sep-2009

10:30

IA-64

Iisrstap.dll

7.0.6002.22230

18,944

22-Sep-2009

12:06

IA-64

Iisrstas.exe

7.0.6002.22230

78,336

22-Sep-2009

10:30

IA-64

Iisrtl.dll

7.0.6002.22230

393,216

22-Sep-2009

12:06

IA-64

Iissetup.exe

7.0.6002.22230

543,232

22-Sep-2009

10:31

IA-64

Iissyspr.dll

7.0.6002.22230

134,656

22-Sep-2009

12:06

IA-64

Iisutil.dll

7.0.6002.22230

513,024

22-Sep-2009

12:06

IA-64

Iis_schema.xml

Not Applicable

79,078

18-Jul-2009

06:59

Not Applicable

Nativerd.dll

7.0.6002.22230

903,168

22-Sep-2009

12:08

IA-64

Redirection.config

Not Applicable

490

03-Apr-2009

20:40

Not Applicable

Rsca.dll

7.0.6002.22230

74,240

22-Sep-2009

12:09

IA-64

Rscaext.dll

6.0.6002.22230

111,616

22-Sep-2009

12:09

IA-64

Rscaext.xml

Not Applicable

8,363

03-Apr-2009

20:40

Not Applicable

W3ctrlps.dll

7.0.6002.22230

22,528

22-Sep-2009

12:10

IA-64

Wamregps.dll

7.0.6002.22230

28,160

22-Sep-2009

12:10

IA-64

Iisw3adm.dll

7.0.6001.22528

892,928

22-Sep-2009

12:20

IA-64

W3tp.dll

7.0.6001.22528

37,376

22-Sep-2009

12:24

IA-64

W3wphost.dll

7.0.6001.22528

118,784

22-Sep-2009

12:24

IA-64

Wbhstipm.dll

7.0.6001.22528

62,464

22-Sep-2009

12:24

IA-64

Wbhst_pm.dll

7.0.6001.22528

59,392

22-Sep-2009

12:24

IA-64

Iisw3adm.dll

7.0.6002.22230

898,560

22-Sep-2009

12:06

IA-64

W3tp.dll

7.0.6002.22230

37,376

22-Sep-2009

12:10

IA-64

W3wphost.dll

7.0.6002.22230

120,832

22-Sep-2009

12:10

IA-64

Wbhstipm.dll

7.0.6002.22230

62,464

22-Sep-2009

12:10

IA-64

Wbhst_pm.dll

7.0.6002.22230

59,392

22-Sep-2009

12:10

IA-64

File information for Windows 7 and Windows Server 2008 R2

For all supported x86-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Iisw3adm.dll

7.5.7600.20768

397,312

30-Jul-2010

04:29

x86

W3tp.dll

7.5.7600.20768

15,872

30-Jul-2010

04:31

x86

W3wphost.dll

7.5.7600.20768

55,296

30-Jul-2010

04:31

x86

Wbhstipm.dll

7.5.7600.20768

24,064

30-Jul-2010

04:31

x86

Wbhst_pm.dll

7.5.7600.20768

23,552

30-Jul-2010

04:31

x86


For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Iisw3adm.dll

7.5.7600.20768

452,608

30-Jul-2010

05:09

x64

W3tp.dll

7.5.7600.20768

19,968

30-Jul-2010

05:13

x64

W3wphost.dll

7.5.7600.20768

60,928

30-Jul-2010

05:13

x64

Wbhstipm.dll

7.5.7600.20768

28,672

30-Jul-2010

05:13

x64

Wbhst_pm.dll

7.5.7600.20768

25,600

30-Jul-2010

05:13

x64

Iisw3adm.dll

7.5.7600.20768

397,312

30-Jul-2010

04:29

x86

W3tp.dll

7.5.7600.20768

15,872

30-Jul-2010

04:31

x86

W3wphost.dll

7.5.7600.20768

55,296

30-Jul-2010

04:31

x86

Wbhstipm.dll

7.5.7600.20768

24,064

30-Jul-2010

04:31

x86

Wbhst_pm.dll

7.5.7600.20768

23,552

30-Jul-2010

04:31

x86


For all supported IA64-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Iisw3adm.dll

7.5.7600.20768

943,616

30-Jul-2010

04:12

IA-64

W3tp.dll

7.5.7600.20768

40,960

30-Jul-2010

04:16

IA-64

W3wphost.dll

7.5.7600.20768

144,384

30-Jul-2010

04:16

IA-64

Wbhstipm.dll

7.5.7600.20768

65,536

30-Jul-2010

04:16

IA-64

Wbhst_pm.dll

7.5.7600.20768

67,072

30-Jul-2010

04:16

IA-64

Iisw3adm.dll

7.5.7600.20768

397,312

30-Jul-2010

04:29

x86

W3tp.dll

7.5.7600.20768

15,872

30-Jul-2010

04:31

x86

W3wphost.dll

7.5.7600.20768

55,296

30-Jul-2010

04:31

x86

Wbhstipm.dll

7.5.7600.20768

24,064

30-Jul-2010

04:31

x86

Wbhst_pm.dll

7.5.7600.20768

23,552

30-Jul-2010

04:31

x86

Workaround

To work around the issue, use one of the following methods:

  1. Make Sure that Domain Controllers (DCs) can be pinged and accessed by using RPC communication.

    Note The LookupAccountName API uses RPCs to communicate with the DCs.

  2. Manually restart IIS. To do this, perform one of the following operations:

    • Run the following command:

      net start w3svc

    • Start the World Wide Web Publishing Service (W3SVC) in the management window of Windows Services.

  3. If there are many DCs, set the LsaLookupRestrictIsolatedNameLevel registry key to 1 to speed up the LookupAccountName query.

    NoteFor more information about how to set the LsaLookupRestrictIsolatedNameLevel registry entry, click the following article number to view the article in the Microsoft Knowledge Base:

    818024 How to restrict the lookup of isolated names in external trusted domains by using the LsaLookupRestrictIsolatedNameLevel registry entry

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the LookupAccountName function, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/en-us/library/aa379159(VS.85).aspxFor more information about the activation architecture of WAS, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/en-us/library/ms789006.aspx

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