Frequently asked questions about Rapid Implementation in Microsoft Dynamics GP 10.0

Q1: Are the Rapid Implementation tools available for download?

A1:

The Rapid Implementation tools are available for download. To download the Rapid Implementation tools, visit the following Microsoft Web site:

http://www.microsoft.com/download/details.aspx?FamilyId=D9DFA747-63DA-4CAC-B92D-28BB24192C1D&displaylang=en

Q2: What are the basic components of Rapid Implementation?

A2:

The basic components are as follows:

Rapid Configuration tool

The Rapid Configuration tool lets you quickly configure core application setup data to meet specific business needs. By using one of 13 available industry templates, or by using a customized configuration template that was created in Microsoft Office Excel 2007, a new Microsoft Dynamics GP company can be configured easily in the intuitive user interface. Settings and data, such as the chart of accounts, fiscal years, payment terms, shipping methods, taxes, core financial setup, distribution module setup, and more can be quickly set up by using this tool.

Rapid Migration tool

The Rapid Migration tool lets you quickly import key Intuit QuickBooks data into Microsoft Dynamics GP in an easy-to-use interface. When you install this feature, eConnect for Microsoft Dynamics GP is installed automatically. The Rapid Migration tool uses eConnect to transfer data during a migration.

Rapid Implementation Plug-in for 2007 Microsoft Office suites

The Rapid Implementation Plug-in for the 2007 Microsoft Office suites helps you edit data in Excel 2007. This sub-component is required for the Rapid Configuration tool and for the Rapid Migration tool. When you install Rapid Implementation, you can install the Rapid Migration tool, the Rapid Configuration tool, or both tools.

Q3: What are the prerequisites for Rapid Implementation?

A3:

The following components must be installed before you can install the Rapid Implementation tools:

• Windows Installer 3.0

• Microsoft .NET Framework 3.5

• MicrosoftVisual Studio tools for Office System 3.0 Runtime

Q4: What are the system requirements for Rapid Implementation?

A4:

To install the Rapid Implementation tools for Microsoft Dynamics GP, your computer must meet the following system requirements. See the following additional requirements for using a specific tool or tool feature.

Operating Systems

• Windows Vista

• Windows Server 2008

• Windows Server 2003

• Windows XP

Note The Rapid Implementation tools are not supported in 64-bit versions of Microsoft Windows.

Working with the Rapid Implementation tools

To use the user interface of the Rapid Migration tool or of the Rapid Configuration tool, your computer must meet the following system requirements.

Operating systems

• Windows Vista

• Windows Server 2008

• Windows Server 2003

• Windows XP 32-bit

Note The Rapid Implementation tools are not supported in 64-bit versions of Microsoft Windows.

Microsoft SQL Server

• Microsoft SQL Server 2000

• Microsoft SQL Server 2005

• Microsoft SQL Server 2005 Express Edition

Note The Rapid Implementation tools are not supported in 64-bit versions of Microsoft SQL Server.

Software components

• Microsoft Dynamics GP Release 10.0 Feature Pack or a later version

• Microsoft Office Excel 2007 (required only if editing Excel workbooks)

• Intuit QuickBooks Pro (2003 - 2008), Premier (2003 - 2008), or Enterprise (3.0 - 8.0) (required only if you want to migrate QuickBooks data by using the Rapid Migration tool)

Note The Rapid Migration tool requires that Microsoft Dynamics GP, SQL Server, and Intuit QuickBooks are all installed on the same computer.

Working with Excel workbooks or templates

If you are working only with Excel workbooks or templates, only the following components are required:

• Microsoft Office Excel 2007

• Rapid Implementation tools for Microsoft Dynamics GP

Q5: Do the Rapid Implementation tools require you to use them in a domain?

A5:

No. The Rapid Implementation tools can be used on a single computer or in a workgroup environment. Install the Rapid Implementation tools on the same computer that has QuickBooks and Microsoft Dynamics GP installed.

Q6: Are the Rapid Implementation tools supported in 64-bit versions of Windows?

A6:

No. The Rapid Implementation tools require a 32-bit version of Windows.

Q7: Are the Rapid Implementation tools supported in 64-bit versions of SQL Server?

A7:

No. The Rapid Implementation tools require a 32-bit version of SQL Server.

Q8: Can the Rapid Implementation tools be used with Microsoft Dynamics GP 9.0 or an earlier version?

A8:

No. The Rapid Implementation tools require Microsoft Dynamics GP 10.0 or a later version.

Q9: Can the Rapid Implementation tools be used with the User Access Control (UAC) feature enabled?

A9:

User Account Control (UAC) is an improved security feature in Windows Vista and in Windows Server 2008. By default, UAC is enabled. To migrate data on a computer when UAC is active, start the Rapid Configuration tool as a user who has administrative permissions on the local computer. To do this, right-click the Rapid Configuration tool or the Rapid Migration tool shortcut, and then click Run as administrator.

Q10: I am experiencing errors during the migration processes caused by Intuit QuickBooks data issues. How can I obtain support assistance for QuickBooks?

A10:

You can obtain support assistance from Intuit QuickBooks by visiting the following QuickBooks Web site:

http://support.quickbooks.intuit.com/ For telephone support, call (888) 320-7276.

Q11: Does Microsoft offer a service around this migration?

A11:

Yes. Your partner of record or Microsoft Advisory Services offers a migration option that uses the Rapid Implementation tools to migrate the setup data, the master data, and the open transaction data in Intuit QuickBooks. Additionally, an option exists to migrate the setup data, the master data, the open transaction data, and the historical transaction data in Intuit QuickBooks as a packaged service. Use one of the following options, depending on whether you are a partner or a customer, to discuss service options and to decide which option best meets your needs.

Customers:
For more information about migration services, contact your partner of record. If you do not have a partner of record, visit the following web site to identify a partner: Microsoft Pinpoint.

Partners:
For more information about migration services, contact Microsoft Advisory Services at 800-MPN-SOLVE or via email at askpts@microsoft.com

Q12: Does Microsoft Dynamics Technical Support coverage include the Rapid Implementation tools?

A12:

Microsoft Dynamics Technical Support covers the following topics:

• Installing the Rapid Implementation tools

• Exporting data to create a template

• Importing from a default template

• Importing from a default data export

To obtain technical support, visit the following Microsoft Dynamics Technical Support Web site, and then create a new support request:

https://mbs.microsoft.com/support/newstart.aspx You can also contact Microsoft Dynamics Technical Support by telephone at (888) 477-7877.

Microsoft Dynamics Technical Support coverage does not cover the following topics:

• Manipulating the Excel templates

• Importing manipulated data in the Excel workbooks

• Intuit QuickBooks data fixing situations

• Installing Intuit QuickBooks for migration purposes

Changes to the .xls files may be edited. If you require help with the migration tool because of the changes, the request will be routed to MBS Professional Services as a billable engagement. For example, error messages occur after the file is edited.

Customers who require additional data migration options for QuickBooks or other financial management software should contact a Microsoft Dynamics partner. Many Microsoft Dynamics partners offer customized migrations from many systems.


Additionally, a migration option exists that uses the Rapid Implementation tools to migrate setup data, master data, and open transaction data in Intuit QuickBooks. If historical transactions or drill back functionality is required, a packaged service exists that has the option to migrate setup data, master data, open transaction data, and historical transaction data from Intuit QuickBooks.

For more information, using one of the following options, depending on whether you are a customer or a partner, to discuss service options that best meet your needs.

Customers:
For more information about data implementation services, contact your partner of record. If you do not have a partner of record, visit the following web site to identify a partner: Microsoft Pinpoint.

Partners:
For more information about implementation services, contact Microsoft Advisory Services at 800-MPN-SOLVE or via email at askpts@microsoft.com

Q1: Does the Rapid Migration tool support non-United States installations?

A1:

No. The Rapid Migration tool is currently limited to United States installations. This limitation is being reconsidered for future releases. The short date format in the Windows operating system requires the English (United States) installation. For example, mm/dd/yyyy or 12/31/2008.

Q2: Which versions and editions of QuickBooks are compatible with the Rapid Migration tool?

A2:

United States Intuit QuickBooks Pro (2003 - 2008), Premier (2003 - 2008), and Enterprise (3.0 - 8.0) are compatible.

Q3: Where can I find Rapid Migration tool documentation for specific information?

A3:

When you install the Rapid Migration tool, view the Migrator.chm file that is located in the Rapid Implementation installation folder.

Q4: What kind of data can be migrated by using the Rapid Migration tool?

A4:

The following kinds of data can be migrated by using the Rapid Migration tool.

Master records

Accounts including opening balances, customers, vendors, items, and employees.

Configuration data

Account classes, company information, customer type, payment terms, sales taxes, vendor type, fiscal year, and shipping methods.

Open transactions

Sales orders, purchase orders, journal entries, payables, receivables, and inventory, including inventory levels.

Note Open transactions include those transactions that are not yet fully paid or applied. Transactions that are fully paid or applied to another document are not migrated. Before you continue, download the Rapid Implementation tools Help documents for complete, detailed instructions about how to install and use these tools. To download the Rapid Implementation tools, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=D9DFA747-63DA-4CAC-B92D-28BB24192C1D&displaylang=en

Q5: Does the Rapid Migration tool require you to install Intuit QuickBooks?

A5:

Yes. The Rapid Migration tool must be installed on the same computer as QuickBooks and Microsoft SQL Server. You must keep QuickBooks open to migrate data. However, you must close all open QuickBooks windows. All QuickBooks companies must be closed except for the company from which you are migrating data.

Q6: Can the Rapid Migration tool be used to import migration data into an existing company that contains data?

A6:

No. We do not recommend that you import migration data into a company that has existing data. The existing data will be deleted.

Q7: Does the Rapid Migration tool require data access in QuickBooks before you migrate the data?

A7:

Yes. The Rapid Migration tool must have access to the QuickBooks data to migrate the data to a Microsoft Dynamics GP company. Use the following list for a detailed list of tasks to grant access to the QuickBooks data:

• Before you grant access to your QuickBooks data, follow these steps:

  1. Start QuickBooks.

  2. Close all open QuickBooks windows.

  3. Close all QuickBooks companies except for the company from which you are migrating data.

• Grant access to your QuickBooks data. To do this, follow these steps:

  1. Click Grant Access to open the QuickBooks – Application Certificate window.

  2. Click to select the Always allow access to the Rapid Migration tool even when QuickBooks is not running check box.

  3. Click to select the Allow access to personal data, such as credit card information and Social Security numbers check box.

  4. Click Continue in the QuickBooks – Application Certificate window.

  5. Click Done in the Access Confirmation window.

  6. Return to the Data Access window.

• After you grant access to your QuickBooks data, follow these steps:

  1. Click to select the I have granted access to my QuickBooks data check box.

  2. Click Export.

If you have granted access to the Rapid Migration tool for the QuickBooks company during a previous migration, you do not have to click Grant Access. Instead, click to select the I have granted access to my QuickBooks data check box, and then click Export.

To verify that you granted access to the Rapid Migration tool, open the Preferences window in QuickBooks. To do this, on the Edit menu, click Preferences. In the Preferences window, click Integrated Applications in the list on the left side of the window, and then click the Company Preferences tab. If the Rapid Migration tool was granted access, it will be in the list of all applications that were given access to the company file.

Q8: Does the Rapid Migration tool allow modifications to the chart of accounts?

A8:

Yes. By using the Chart of Accounts Migration window, the Rapid Migration tool lets you map your QuickBooks account number and account classes to the account format in Microsoft Dynamics GP.


You can map up to three segments from QuickBooks, two segments from the account number, and one segment from the account class. You can divide the QuickBooks account number into two segments, and then decide the length of each segment. If you used classes in QuickBooks, you can map the account classes to a segment in the Microsoft Dynamics GP account format. You can decide to map the account class segment as the first segment or as the last segment.

If the length of the segment that you set up for Microsoft Dynamics GP is more than the corresponding segment in QuickBooks, zeros are added at the end of the segment. QuickBooks accounts can be divided into two segments by using the Chart of Accounts Migration window.

Q9: Does the Rapid Migration tool create the new company database that you are migrating data to?

A9:

No. The Rapid Migration tool requires the destination company database to already exist. Dynamics GP Utilities is required to create the new empty company. We recommend that you create a blank new company that contains no default setup information.

Q10: Is there way to reduce the time that is required to open .xlsx files from the Rapid Configuration tool or directly from Microsoft Office Excel?

A10:

The time that is required to open .xlsx files depends on your computer hardware and on the number of records in the .xlsx file. It may take a long time to open an .xlsx file that is created from Rapid Migration tool. This depends on data size and records, such as accounts that are migrated from QuickBooks.

Q11: The following error message may occur during the export process using Rapid Migration Tool:

How can this issue be resolved?

Note In this message, XX is a numeric value that represents the number of payments that have values less than or equal to zero. The error message is displayed if you click the View Log button in the Rapid Migration Tool or if you view the ExportSummary.log file.

A11:

For more information about this error message and resolution, click the following article number967803 to view the article967803 in the Microsoft Knowledge Base:

967803 Error message in the Rapid Migration Tool: "A total of XX payment amounts have values less than or equal to zero."
  The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Q1: What exactly can the Rapid Configuration tool do?

A1:

The Rapid Configuration tool wizard helps you enter a configuration (basic setup information) for a Microsoft Dynamics GP company. You can use the wizard in one of the following ways:

• Select one of the standard industry configurations that are provided by Microsoft Dynamics GP, change the configuration, and then import the data into Microsoft Dynamics GP.

• Import a configuration from an Excel 2007 workbook prepared by a Microsoft Dynamics GP partner or business consultant. When you import a configuration, you can also use the wizard to change the configuration.

• Export an existing Microsoft Dynamics GP company’s setup information, and use it as a template when you set up other companies.

Q2: Is Excel 2007 required?

A2:

Excel 2007 is required only to edit configuration templates or QuickBooks master records. Excel 2007 is not provided as part of the Rapid Implementation tools. However, you can visit the following Microsoft Web site to download a 30-day trial edition:

http://us20.trymicrosoftoffice.com/default.aspx?culture=en-us

Q3: Does the Rapid Configuration tool support non-United States installations?

A3:

No. The Rapid Configuration tool is currently limited to United States installations. This limitation is being reconsidered for future releases. The short date format in the Windows operating system requires the English (United States) installation. For example, mm/dd/yyyy or 12/31/2008.

Q4: What versions and editions of QuickBooks are compatible with the Rapid Configuration tool?

A4:

United States Intuit QuickBooks Pro (2003 – 2008), Premier (2003 – 2008), and Enterprise (3.0 – 8.0) are compatible.

Q5: Where can I find Rapid Configuration tool documentation for specific information?

A5:

When you install the Rapid Configuration tool, view the Configurator.chm file that is located in the Rapid Implementation installation folder.

Q6: Does the Rapid Configuration tool require you to install Intuit QuickBooks?

A6:

No. The Rapid Configuration tool does not require you to install Intuit QuickBooks on the computer.

Q7: Can the Rapid Configuration tool be used to import migration data into an existing company that contains data?

A7:

No. We do not recommend that you import migration data into a company that has existing data. The existing data will be deleted.

Q8: Which display width should be selected after you use the Rapid Configuration tool to import migration data from QuickBooks?

A8:

If a segment will contain only numbers, select Standard. If a segment will contain letters, select one of the Expansion selections. Use the following guidelines to determine which display width is most appropriate for the segment, depending on the characters and digits that are most likely to be included in the segment:

• Standard: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, F, I, J, L, T, and Z

• Expansion 1: A, B, E, K, P, S, V, X, and Y

• Expansion 2: C, D, G, H, M, N, O, Q, R and U

• Expansion 3: W

Q9: Does the Rapid Configuration tool create the new company database that you are migrating data to?

A9:

No. The Rapid Configuration tool requires the destination company database to already exist. Dynamics GP Utilities must create the new empty company. We recommend that you create a blank new company that contains no default setup information.