Symptoms

You run hibernate and resume tests on a computer that's running Windows 8 or Windows Server 2012. The computer has devices that support PCIe Transaction Layer Packet Processing Hints. During the tests, the device firmware reports non-DWORD access to the MSI-X table.

Cause

This problem occurs because of an issue in the PCI.sys driver.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows 8 and Windows Server 2012

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.2.9200.16384

55,536

26-Jul-2012

03:42

x86

Amdagp.sys

6.2.9200.16384

56,048

26-Jul-2012

03:42

x86

Isapnp.sys

6.2.9200.16384

47,856

26-Jul-2012

03:42

x86

Msisadrv.sys

6.2.9200.16384

15,088

26-Jul-2012

03:42

x86

Nv_agp.sys

6.2.9200.16384

106,736

26-Jul-2012

03:42

x86

Pci.sys

6.2.9200.16755

191,832

02-Nov-2013

07:40

x86

Sisagp.sys

6.2.9200.16384

53,488

26-Jul-2012

03:42

x86

Uliagpkx.sys

6.2.9200.16384

58,608

26-Jul-2012

03:42

x86

Viaagp.sys

6.2.9200.16384

55,536

26-Jul-2012

03:42

x86

Agp440.sys

6.2.9200.16384

55,536

26-Jul-2012

03:42

x86

Amdagp.sys

6.2.9200.16384

56,048

26-Jul-2012

03:42

x86

Isapnp.sys

6.2.9200.16384

47,856

26-Jul-2012

03:42

x86

Msisadrv.sys

6.2.9200.16384

15,088

26-Jul-2012

03:42

x86

Nv_agp.sys

6.2.9200.16384

106,736

26-Jul-2012

03:42

x86

Pci.sys

6.2.9200.20868

191,832

02-Nov-2013

07:35

x86

Sisagp.sys

6.2.9200.16384

53,488

26-Jul-2012

03:42

x86

Uliagpkx.sys

6.2.9200.16384

58,608

26-Jul-2012

03:42

x86

Viaagp.sys

6.2.9200.16384

55,536

26-Jul-2012

03:42

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Agp440.sys

6.2.9200.16384

63,216

26-Jul-2012

05:00

x64

Isapnp.sys

6.2.9200.16384

22,256

26-Jul-2012

05:00

x64

Msisadrv.sys

6.2.9200.16384

17,136

26-Jul-2012

05:00

x64

Nv_agp.sys

6.2.9200.16384

125,168

26-Jul-2012

05:00

x64

Pci.sys

6.2.9200.16755

234,840

02-Nov-2013

09:37

x64

Uliagpkx.sys

6.2.9200.16384

66,800

26-Jul-2012

05:00

x64

Agp440.sys

6.2.9200.16384

63,216

26-Jul-2012

05:00

x64

Isapnp.sys

6.2.9200.16384

22,256

26-Jul-2012

05:00

x64

Msisadrv.sys

6.2.9200.16384

17,136

26-Jul-2012

05:00

x64

Nv_agp.sys

6.2.9200.16384

125,168

26-Jul-2012

05:00

x64

Pci.sys

6.2.9200.20868

234,840

02-Nov-2013

09:56

x64

Uliagpkx.sys

6.2.9200.16384

66,800

26-Jul-2012

05:00

x64

For all supported ARM-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Pci.sys

6.2.9200.16755

182,104

02-Nov-2013

09:27

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,807

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_1_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,545

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_2_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,807

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_2_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,545

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_3_for_kb2907622_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

1,797

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_3_for_kb2907622~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,535

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_for_kb2907622_rtm_bf~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,159

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Package_for_kb2907622_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not Applicable

File size

2,206

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

Update-bf.mum

File version

Not Applicable

File size

1,764

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

X86_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_b6df70c28ffe585b.manifest

File version

Not Applicable

File size

7,171

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

File name

X86_machine.inf_31bf3856ad364e35_6.2.9200.20868_none_b7613e7fa921601b.manifest

File version

Not Applicable

File size

7,171

Date (UTC)

04-Nov-2013

Time (UTC)

20:01

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Amd64_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_12fe0c46485bc991.manifest

File version

Not Applicable

File size

5,276

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Amd64_machine.inf_31bf3856ad364e35_6.2.9200.20868_none_137fda03617ed151.manifest

File version

Not Applicable

File size

5,276

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_1_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,817

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_1_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,559

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_2_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,033

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_2_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,779

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_3_for_kb2907622_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

1,807

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_3_for_kb2907622~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,549

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_for_kb2907622_rtm_bf~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,389

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Package_for_kb2907622_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not Applicable

File size

2,440

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

File name

Update-bf.mum

File version

Not Applicable

File size

1,990

Date (UTC)

04-Nov-2013

Time (UTC)

20:05

Platform

Not Applicable

Additional files for all supported ARM-based versions of Windows 8

File name

Arm_machine.inf_31bf3856ad364e35_6.2.9200.16755_none_b6e1e31a8ffb7721.manifest

File version

Not Applicable

File size

2,096

Date (UTC)

02-Nov-2013

Time (UTC)

09:30

Platform

Not Applicable

File name

Package_1_for_kb2907622~31bf3856ad364e35~arm~~6.2.1.0.mum

File version

Not Applicable

File size

1,845

Date (UTC)

04-Nov-2013

Time (UTC)

19:59

Platform

Not Applicable

File name

Package_2_for_kb2907622~31bf3856ad364e35~arm~~6.2.1.0.mum

File version

Not Applicable

File size

1,845

Date (UTC)

04-Nov-2013

Time (UTC)

19:59

Platform

Not Applicable

File name

Package_for_kb2907622_rtm~31bf3856ad364e35~arm~~6.2.1.0.mum

File version

Not Applicable

File size

1,730

Date (UTC)

04-Nov-2013

Time (UTC)

19:59

Platform

Not Applicable


References

Learn about the terminology that Microsoft uses to describe software updates.

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