Hotfix 2297452 for Microsoft Dynamics CRM 3.0 is available for the May 2010 and the September 2010 cumulative time zone updates for Windows

INTRODUCTION

This article describes a hotfix that is available for Microsoft Dynamics CRM 3.0. This hotfix is compatible with the update that is described in the following Knowledge Base (KB) articles:

981793 May 2010 cumulative time zone update for Windows operating systems

2158563 September 2010 cumulative time zone update for Windows operating systems

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 server

File name

File version

File size

Date

Time

Platform

Setup.exe

3.0.5300.1630

474,984

13-Nov-2007

17:54

x86

Articleseditcontent.xsl

Not applicable

5,623

06-Jul-2009

19:03

Not applicable

Crmbulkmailservice.exe

3.0.5300.1949

2,831,200

28-Jul-2010

04:25

x86

Crmcache.dll

3.0.5300.1949

298,336

28-Jul-2010

05:04

x86

Crmmsg.dll

1.2.3297.123

16,088

13-Nov-2007

17:54

x86

Crmnativeinteropproxy.dll

3.0.5300.1949

3,404,640

27-Jul-2010

14:04

x86

Crmobjectmodel.dll

3.0.5300.1949

6,744,416

28-Jul-2010

05:04

x86

Crmsecurity.dll

3.0.5300.1949

769,376

28-Jul-2010

05:22

x86

Crmworkflowservice.exe

3.0.5300.1949

3,888,480

28-Jul-2010

04:25

x86

Edit_article.aspx

Not applicable

6,927

27-Jul-2010

04:55

Not applicable

Find.aspx

Not applicable

3,192

18-Dec-2009

20:59

Not applicable

Grid.htc

Not applicable

17,560

18-Dec-2009

20:59

Not applicable

Help.css

Not applicable

1,137

18-Dec-2009

20:59

Not applicable

Help.js

Not applicable

4,042

18-Dec-2009

20:59

Not applicable

Help_toc.xsl

Not applicable

3,837

18-Dec-2009

20:59

Not applicable

Kbtemplateeditor.js

Not applicable

5,666

18-Dec-2009

20:58

Not applicable

Listaction.js

Not applicable

9,102

18-Dec-2009

20:59

Not applicable

Microsoft.crm.application.components.application.dll

3.0.5300.1949

685,920

28-Jul-2010

03:06

x86

Microsoft.crm.application.components.core.dll

3.0.5300.1949

292,704

28-Jul-2010

03:08

x86

Microsoft.crm.application.components.platform.dll

3.0.5300.1949

366,432

28-Jul-2010

03:08

x86

Microsoft.crm.application.components.strings.dll

3.0.5300.1949

722,784

27-Jul-2010

12:08

x86

Microsoft.crm.application.components.ui.dll

3.0.5300.1949

218,976

28-Jul-2010

03:06

x86

Microsoft.crm.application.pages.dll

3.0.5300.1949

968,544

28-Jul-2010

03:06

x86

Microsoft.crm.dll

3.0.5300.1949

382,816

28-Jul-2010

03:08

x86

Microsoft.crm.managedinterop.dll

3.0.5300.1949

79,712

28-Jul-2010

03:08

x86

Microsoft.crm.metadatahelper.dll

3.0.5300.1949

79,712

28-Jul-2010

03:08

x86

Microsoft.crm.nativeinteropproxy.dll

3.0.5300.1949

38,752

28-Jul-2010

03:08

x86

Microsoft.crm.objectmodel.dll

3.0.5300.1949

321,376

28-Jul-2010

03:08

x86

Microsoft.crm.platform.bulkoperationcontrolassembly.dll

3.0.5300.1949

34,656

28-Jul-2010

02:48

x86

Microsoft.crm.platform.comproxy.dll

3.0.5300.1949

223,072

28-Jul-2010

02:48

x86

Microsoft.crm.platform.server.dll

3.0.5300.1949

243,552

28-Jul-2010

03:08

x86

Microsoft.crm.reports.reportschedule.dll

3.0.5300.1949

96,096

28-Jul-2010

02:48

x86

Microsoft.crm.tools.workflowlibrary.dll

3.0.5300.1949

276,320

28-Jul-2010

02:48

x86

Mscrmcustom.dll

3.0.5300.1872

187,736

23-Dec-2008

02:15

x86

Msvcr71.dll

7.10.3052.4

355,032

13-Nov-2007

17:54

x86

Pkgutil.cmd

Not applicable

113

13-Nov-2007

02:54

Not applicable

Pkgutil.exe

1.2.3297.101

88,792

13-Nov-2007

17:54

x86

Print_dlg.aspx

Not applicable

8,822

18-Dec-2009

20:59

Not applicable

Table.dtm.htc

Not applicable

14,700

18-Dec-2009

20:59

Not applicable

Toc.aspx

Not applicable

4,466

18-Dec-2009

20:59

Not applicable

Crmsecurity.dll

3.0.5300.1949

769,376

28-Jul-2010

05:22

x86

Microsoft.crm.dll

3.0.5300.1

375,560

17-Nov-2005

04:39

x86

Microsoft.crm.managedinterop.dll

3.0.5300.1

80,648

17-Nov-2005

04:38

x86

Microsoft.crm.metadatahelper.dll

3.0.5300.1

80,648

17-Nov-2005

04:38

x86

Microsoft.crm.nativeinteropproxy.dll

3.0.5300.1

27,400

17-Nov-2005

04:38

x86

Microsoft.crm.objectmodel.dll

3.0.5300.1

318,216

17-Nov-2005

04:39

x86

Microsoft.crm.platform.comproxy.dll

3.0.5300.1

224,008

17-Nov-2005

04:39

x86

Microsoft.crm.platform.server.dll

3.0.5300.1

244,488

17-Nov-2005

04:39

x86

Crmdbhotfix.dll

3.0.5300.1832

105,488

16-Apr-2008

05:09

x86

Crmhotfix.cdf

Not applicable

18,257

06-Aug-2010

12:28

Not applicable

Kb927207_client.dll

3.0.5300.1949

65,888

28-Jul-2010

04:04

x86

Kb930604_client.dll

3.0.5300.1949

69,472

28-Jul-2010

04:04

x86

Kb930610_client.dll

3.0.5300.1949

113,504

28-Jul-2010

04:04

x86

Kb931627_client.dll

3.0.5300.1949

156,512

28-Jul-2010

04:04

x86

Kb932205_client.dll

3.0.5300.1949

67,936

28-Jul-2010

04:04

x86

Kb933214_client.dll

3.0.5300.1949

75,104

28-Jul-2010

04:04

x86

Kb933423_client.dll

3.0.5300.1949

95,072

28-Jul-2010

04:04

x86

Kb933658_client.dll

3.0.5300.1949

71,520

28-Jul-2010

04:04

x86

Kb935529_client.dll

3.0.5300.1949

75,616

28-Jul-2010

04:04

x86

Kb935844_client.dll

3.0.5300.1949

119,648

28-Jul-2010

04:04

x86

Kb936019_client.dll

3.0.5300.1949

66,400

28-Jul-2010

04:04

x86

Kb936204_client.dll

3.0.5300.1949

96,608

28-Jul-2010

04:04

x86

Kb938125_client.dll

3.0.5300.1949

66,400

28-Jul-2010

04:04

x86

Kb938238_client.dll

3.0.5300.1949

74,592

28-Jul-2010

04:04

x86

Kb940496_client.dll

3.0.5300.1949

76,128

28-Jul-2010

04:04

x86

Kb940761_client.dll

3.0.5300.1949

96,096

28-Jul-2010

04:04

x86

Kb944256_client.dll

3.0.5300.1949

84,832

28-Jul-2010

04:05

x86

Kb952151_client.dll

3.0.5300.1949

132,448

27-Jul-2010

13:05

x86

Kb955710_client.dll

3.0.5300.1949

76,128

28-Jul-2010

04:05

x86

Kb962962_client.dll

3.0.5300.1949

72,032

28-Jul-2010

04:05

x86

Mscrmcustom.dll

3.0.5300.1872

187,736

23-Dec-2008

02:15

x86

Microsoft Dynamics CRM client for Microsoft Office Outlook

File name

File version

File size

Date

Time

Platform

Articleseditcontent.xsl

Not applicable

5,623

06-Jul-2009

19:03

Not applicable

Crmcache.dll

3.0.5300.1949

298,336

28-Jul-2010

05:06

x86

Crmmsg.dll

1.2.3297.123

16,088

13-Nov-2007

17:54

x86

Crmnativeinteropproxy.dll

3.0.5300.1949

3,404,640

27-Jul-2010

14:06

x86

Crmobjectmodel.dll

3.0.5300.1949

6,744,416

28-Jul-2010

05:06

x86

Crmsecurity.dll

3.0.5300.1949

769,376

28-Jul-2010

05:23

x86

Edit_article.aspx

Not applicable

6,927

27-Jul-2010

04:56

Not applicable

Find.aspx

Not applicable

3,192

18-Dec-2009

20:59

Not applicable

Grid.htc

Not applicable

17,560

18-Dec-2009

20:59

Not applicable

Help.css

Not applicable

1,137

18-Dec-2009

20:59

Not applicable

Help.js

Not applicable

4,042

18-Dec-2009

20:59

Not applicable

Help_toc.xsl

Not applicable

3,837

18-Dec-2009

20:59

Not applicable

Listaction.js

Not applicable

9,102

18-Dec-2009

20:59

Not applicable

Microsoft.crm.application.components.application.dll

3.0.5300.1949

595,808

28-Jul-2010

03:07

x86

Microsoft.crm.application.components.core.dll

3.0.5300.1949

292,704

28-Jul-2010

03:08

x86

Microsoft.crm.application.components.platform.dll

3.0.5300.1949

407,392

28-Jul-2010

03:08

x86

Microsoft.crm.application.components.strings.dll

3.0.5300.1949

722,784

28-Jul-2010

03:08

x86

Microsoft.crm.application.components.ui.dll

3.0.5300.1949

218,976

28-Jul-2010

03:07

x86

Microsoft.crm.application.pages.dll

3.0.5300.1949

739,168

28-Jul-2010

03:07

x86

Microsoft.crm.dll

3.0.5300.1949

382,816

28-Jul-2010

03:08

x86

Microsoft.crm.managedinterop.dll

3.0.5300.1949

79,712

28-Jul-2010

03:08

x86

Microsoft.crm.metadatahelper.dll

3.0.5300.1949

79,712

28-Jul-2010

03:08

x86

Microsoft.crm.nativeinteropproxy.dll

3.0.5300.1949

38,752

28-Jul-2010

03:08

x86

Microsoft.crm.objectmodel.dll

3.0.5300.1949

321,376

28-Jul-2010

03:08

x86

Microsoft.crm.platform.server.dll

3.0.5300.1949

243,552

28-Jul-2010

03:08

x86

Mscrmcustom.dll

3.0.5300.1872

187,736

23-Dec-2008

02:15

x86

Msvcr71.dll

7.10.3052.4

355,032

13-Nov-2007

17:54

x86

Pkgutil.cmd

Not applicable

113

13-Nov-2007

02:54

Not applicable

Pkgutil.exe

1.2.3297.101

88,792

13-Nov-2007

17:54

x86

Print_dlg.aspx

Not applicable

8,822

18-Dec-2009

20:59

Not applicable

Table.dtm.htc

Not applicable

14,700

18-Dec-2009

20:59

Not applicable

Toc.aspx

Not applicable

4,466

18-Dec-2009

20:59

Not applicable

Microsoft.crm.dll

3.0.5300.1

375,576

17-Nov-2005

04:42

x86

Microsoft.crm.managedinterop.dll

3.0.5300.1

80,664

17-Nov-2005

04:42

x86

Microsoft.crm.metadatahelper.dll

3.0.5300.1

80,664

17-Nov-2005

04:42

x86

Microsoft.crm.nativeinteropproxy.dll

3.0.5300.1

27,416

17-Nov-2005

04:42

x86

Microsoft.crm.objectmodel.dll

3.0.5300.1

318,232

17-Nov-2005

04:42

x86

Microsoft.crm.platform.server.dll

3.0.5300.1

244,504

17-Nov-2005

04:42

x86

Crmhotfix.cdf

Not applicable

10,077

06-Aug-2010

12:27

Not applicable

Mscrmcustom.dll

3.0.5300.1872

187,736

23-Dec-2008

02:15

x86

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook Compatibility Update

File name

File version

File size

Date

Time

Platform

Setup.xml

Not applicable

4,163

06-Aug-2010

12:45

Not applicable

V3cclientpatch30.msp

Not applicable

3,051,008

06-Aug-2010

13:36

Not applicable

Articleseditcontent.xsl

Not applicable

5,623

06-Jul-2009

19:03

Not applicable

Crmcache.dll

3.0.5300.1949

298,336

28-Jul-2010

05:03

x86

Crmnativeinteropproxy.dll

3.0.5300.1949

3,404,640

28-Jul-2010

05:03

x86

Crmobjectmodel.dll

3.0.5300.1949

6,744,416

28-Jul-2010

05:03

x86

Crmsecurity.dll

3.0.5300.1949

769,376

28-Jul-2010

05:22

x86

Edit_article.aspx

Not applicable

6,927

27-Jul-2010

04:56

Not applicable

Find.aspx

Not applicable

3,192

18-Dec-2009

20:59

Not applicable

Grid.htc

Not applicable

17,560

18-Dec-2009

20:59

Not applicable

Help.css

Not applicable

1,137

18-Dec-2009

20:59

Not applicable

Help.js

Not applicable

4,042

18-Dec-2009

20:59

Not applicable

Help_toc.xsl

Not applicable

3,837

18-Dec-2009

20:59

Not applicable

Listaction.js

Not applicable

9,102

18-Dec-2009

20:59

Not applicable

Microsoft.crm.application.components.application.dll

3.0.5300.1949

595,808

28-Jul-2010

03:05

x86

Microsoft.crm.application.components.core.dll

3.0.5300.1949

292,704

28-Jul-2010

03:07

x86

Microsoft.crm.application.components.platform.dll

3.0.5300.1949

407,392

28-Jul-2010

03:07

x86

Microsoft.crm.application.components.strings.dll

3.0.5300.1949

722,784

27-Jul-2010

12:07

x86

Microsoft.crm.application.components.ui.dll

3.0.5300.1949

218,976

28-Jul-2010

03:05

x86

Microsoft.crm.application.pages.dll

3.0.5300.1949

739,168

28-Jul-2010

03:05

x86

Microsoft.crm.dll

3.0.5300.1949

382,816

28-Jul-2010

03:07

x86

Microsoft.crm.managedinterop.dll

3.0.5300.1949

79,712

28-Jul-2010

03:07

x86

Microsoft.crm.metadatahelper.dll

3.0.5300.1949

79,712

28-Jul-2010

03:07

x86

Microsoft.crm.nativeinteropproxy.dll

3.0.5300.1949

38,752

28-Jul-2010

03:07

x86

Microsoft.crm.objectmodel.dll

3.0.5300.1949

321,376

28-Jul-2010

03:07

x86

Microsoft.crm.platform.server.dll

3.0.5300.1949

243,552

28-Jul-2010

03:07

x86

Print_dlg.aspx

Not applicable

8,822

18-Dec-2009

20:59

Not applicable

Table.dtm.htc

Not applicable

14,700

18-Dec-2009

20:59

Not applicable

Toc.aspx

Not applicable

4,466

18-Dec-2009

20:59

Not applicable

Setup.xml

Not applicable

1,759

06-Aug-2010

12:43

Not applicable

V3clightclientpatch30.msp

Not applicable

578,048

06-Aug-2010

13:36

Not applicable

Microsoft.crm.application.components.core.dll

3.0.5300.1949

292,704

28-Jul-2010

03:07

x86

Microsoft.crm.application.components.platform.dll

3.0.5300.1949

407,392

28-Jul-2010

03:07

x86

Microsoft.crm.application.components.strings.dll

3.0.5300.1949

722,784

27-Jul-2010

12:07

x86

Microsoft.crm.dll

3.0.5300.1949

382,816

28-Jul-2010

03:07

x86

Microsoft.crm.platform.server.dll

3.0.5300.1949

243,552

28-Jul-2010

03:07

x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server components or the Microsoft Dynamics CRM client for Microsoft Office Outlook components.

Prerequisites

You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB978846$\Spuninst folder.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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