Hotfix for Update Rollup 10 for System Center 2016 Data Protection Manager

Introduction

This article describes the enhancement released in Hotfix for Update Rollup 10 for Microsoft System Center Data Protection Manager 2016. This article also contains the installation instructions for this update.

Issues that are fixed

This update rollup hotfix removes the dependency of DPM 2016 on File Catalog (list of files in a recovery point, maintained in the cloud), which was needed to restore individual files and folders from the online recovery points. With Hotfix for Update Rollup 10, DPM 2016 will use a modern iSCSI mount method to provide individual file restores.

The new method has the following advantages:

1. Reduces backup time by up to 15% since file catalog metadata (list of files in a recovery point) is not generated during backup.

2. Item level recovery errors due to inconsistent file catalog metadata is avoided since iSCSI mounts are used.

3. After the recovery point is mounted, file browsing during item level recovery is faster for recovery points with many files and folders.

It is highly recommended that you update your DPM 2016 installation to Hotfix for Update Rollup 10 to benefit from the enhancement if you use online backups with DPM.

Important: After installing this update, ensure that you also update your MARS agent version to 2.0.9262.0 or above.

In addition to the above fixes, all the issues fixed in DPM 2016 UR10 are also included in DPM 2016 UR10 Hotfix.

Note: A fresh installation of the Update Rollup agent could cause a restart of the protected server.

Other Improvements and Features

Not applicable, click here to view the release notes and documentation.

How to obtain Update Rollup 10 Hotfix for System Center 2016 Data Protection Manager

Update packages for Data Protection Manager are available from Microsoft Update or by manual download.

Microsoft Update

To obtain and install an update package from Microsoft Update, follow these steps on a computer that has a Data Protection Manager component installed:

1. Click Start, and then click Control Panel.

2. In Control Panel, double-click Windows Update.

3. In the Windows Update window, click Check Online for updates from Microsoft Update.

4. Click Important updates are available.

5. Select the Update Rollup package, and then click OK.

6. Click Install updates to install the update package.

Manual download

Go to the following website to manually download the update package from the Microsoft Update Catalog:

  Download the Data Protection Manager update package now

For information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

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Installation instructions for Data Protection Manager

To install this update for Data Protection Manager, follow these steps:

1. Before you install this update, make a backup of the Data Protection Manager database.

2. Install this rollup package on the server that's running System Center Data Protection Manager 2016. To do this, run Microsoft Update on the server.

3. In the Data Protection Manager Administrator Console, update the protection agents. To do this, use one of the following methods.

Note: You need to restart protected servers in order to create or change protection groups.

Method 1: Update the protection agents from the Data Protection Manager Administrator Console

1. Open the Data Protection Manager Administrator Console.

2. Click the Management tab, and then click the Agents tab.

3. In the Protected Computer list, select a computer, and then click Update on the Action pane.

4. Click Yes, and then click Update Agents.

Method 2: Update the protection agents on the protected servers

1. Obtain the update protection agent package from the following directory on the System Center 2016 Data Protection Manager server:

2. • For x86 based updates: i386\DPMProtectionAgent_KB5031798.msp

   • For x64 bsaed updates: amd\1033\DPMProtectionAgent_KB5031798_amd64.msp

3. Run the DPMProtectionAgent.msp package on each protected server.

4. Open the Data Protection Manager Administrator Console on the System Center Data Protection Manager server 2016.

5. Click the Management tab, and then click the Agents tab. Select the protected server, refresh the information, and then verify that the agent version number is 5.0.661.0