Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Knowledge Base articles are intended to provide reactive, troubleshooting help. As this document contains informational or "how to"-related material, we have moved the document to one of the following areas:


You can also use the Advanced Search functionality to find information throughout CustomerSource or PartnerSource, including the Knowledge Base. Advanced Search can be found on the CustomerSource Home Page and the PartnerSource Home Page, or by using one of the following links:



Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!