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Note The first incoming instant message in a toast notification can be read by screen readers.


To resolve this issue, install the June 9, 2015 update (KB3054791) for Microsoft Lync 2013 (Microsoft Skype for Business).


  • After you install this update, Microsoft Narrator will also read a user's name when the user sends you an instant message in an existing conversation.

  • Lync 2013 was upgraded to Skype for Business in April 2015.

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