Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Consider the following scenario:

  • You create an HTML email that contains several inline pictures in Microsoft Outlook in a Microsoft Exchange Server 2013 environment that has cumulative update 9 installed.

  • You try to smart forward the email to another user by using an iOS synced device. So you select the Include option for attachments when you're prompted for forwarding.

  • The email is received by another user in Outlook or Microsoft Outlook Web App.

In this scenario, the inline pictures are attached as traditional attachments. Additionally, the original inline attachments are displayed as red circles in the HTML body.


This is a known issue in Exchange Server 2013.


To fix this issue, install Cumulative Update 11 or a later cumulative update for Exchange Server 2013.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!