Internet Explorer 11 consumes high memory and CPU cycles after you install update MS15-106

This article describes an issue in which Internet Explorer 11 consumes high memory and CPU cycles in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. A cumulative update and a hotfix is available to fix this issue. Before you install this hotfix, see the Prerequisites section.

Symptoms

This issue occurs after you apply MS15-106: Cumulative security update for Internet Explorer: October 13, 2015.


Additionally, applications such as InfoPath that host MSHTML may also encounter a peak in memory consumption and CPU cycles.

Resolution

Method 1: Cumulative security update

To fix this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer.

Note This update was first included in the MS15-124: Security update for Internet Explorer: December 8, 2015 (3104002).

Method 2: Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

Before you install this hotfix, install the April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) on Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Additionally, you must install MS15-112: Security update for Internet Explorer: November 10, 2015 before you install this hotfix.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

06-Feb-2014

05:39

Not applicable

Mshtml.dll

11.0.9600.18100

16,264,192

13-Nov-2015

22:10

Not applicable

Mshtml.tlb

11.0.9600.16518

2,724,864

06-Feb-2014

09:36

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

06-Feb-2014

05:41

Not applicable

Mshtml.dll

11.0.9600.18100

25,819,136

14-Nov-2015

00:37

x64

Mshtml.tlb

11.0.9600.16518

2,724,864

06-Feb-2014

11:30

Not applicable

Mshtml.dll

11.0.9600.18100

20,331,520

13-Nov-2015

23:16

x86

Mshtml.tlb

11.0.9600.16518

2,724,864

06-Feb-2014

10:20

Not applicable

Wow64_microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

06-Feb-2014

05:43

Not applicable

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

06-Feb-2014

05:40

Not applicable

Mshtml.dll

11.0.9600.18100

20,331,520

13-Nov-2015

23:16

x86

Mshtml.tlb

11.0.9600.16518

2,724,864

06-Feb-2014

10:20

Not applicable


Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x86 Windows 7

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

13-Nov-2015

20:33

Not applicable

Mshtml.dll

11.0.9600.18100

20,331,520

13-Nov-2015

23:16

x86

Mshtml.tlb

11.0.9600.18100

2,724,864

13-Nov-2015

23:20

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

13-Nov-2015

21:00

Not applicable

Mshtml.dll

11.0.9600.18100

25,819,136

14-Nov-2015

00:37

x64

Mshtml.tlb

11.0.9600.18100

2,724,864

14-Nov-2015

00:28

Not applicable

Mshtml.dll

11.0.9600.18100

20,331,520

13-Nov-2015

23:16

x86

Mshtml.tlb

11.0.9600.18100

2,724,864

13-Nov-2015

23:20

Not applicable

Wow64_microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

13-Nov-2015

20:35

Not applicable


Windows RT 8.1

File property

Value

File name

Arm_f0d71dc019ea11b521d5c2df0c46aa3c_31bf3856ad364e35_11.0.9600.18100_none_ae723b9f869b56f6.manifest

File version

Not applicable

File size

706

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

Arm_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_bafa47f14cb44dc9.manifest

File version

Not applicable

File size

987,889

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,589

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_0b2e251f7e20ad7a8f58cf42ebfe49fc_31bf3856ad364e35_11.0.9600.18100_none_a4d091a0aa09b8ea.manifest

File version

Not applicable

File size

710

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

Amd64_593ac55bddc74c4d3750b6225af1990f_31bf3856ad364e35_11.0.9600.18100_none_e85f098e0d76d5bc.manifest

File version

Not applicable

File size

1,061

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

Amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_1716711d0514a039.manifest

File version

Not applicable

File size

987,893

Date (UTC)

16-Nov-2015

Time (UTC)

19:51

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,787

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

Wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_216b1b6f39756234.manifest

File version

Not applicable

File size

987,054

Date (UTC)

16-Nov-2015

Time (UTC)

19:51

Platform

Not applicable

x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,777

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

X86_f44384542ab1423ca5a0cc5c92f823c3_31bf3856ad364e35_11.0.9600.18100_none_8fe8bb96e31d2b71.manifest

File version

Not applicable

File size

706

Date (UTC)

16-Nov-2015

Time (UTC)

19:44

Platform

Not applicable

File name

X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_baf7d5994cb72f03.manifest

File version

Not applicable

File size

987,889

Date (UTC)

16-Nov-2015

Time (UTC)

19:48

Platform

Not applicable

x86 Windows 7

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,778

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

X86_8ab2eca000dc0d88d8352660f9572541_31bf3856ad364e35_11.2.9600.18099_none_7d617c4a4cd88443.manifest

File version

Not applicable

File size

714

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

X86_b0d802f0857dd2c7b2708c4a9f223037_31bf3856ad364e35_11.2.9600.18099_none_c7c6bd718c77fcac.manifest

File version

Not applicable

File size

706

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

X86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_935311cb5ff73bf1.manifest

File version

Not applicable

File size

2,646

Date (UTC)

18-Nov-2015

Time (UTC)

01:48

Platform

Not applicable

File name

X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_99adb8e07eb39118.manifest

File version

Not applicable

File size

987,861

Date (UTC)

18-Nov-2015

Time (UTC)

01:14

Platform

Not applicable

x64 Windows 7 and Windows Server 2008 R2

File property

Value

File name

Amd64_5fd2b2147867402092032243050bbc23_31bf3856ad364e35_11.2.9600.18099_none_405a5a05e4126837.manifest

File version

Not applicable

File size

1,075

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

Amd64_a67524d444d2bb87fc25d728a13e55b5_31bf3856ad364e35_11.2.9600.18099_none_eb656f6d1541feaf.manifest

File version

Not applicable

File size

1,061

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

Amd64_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_ef71ad4f1854ad27.manifest

File version

Not applicable

File size

2,648

Date (UTC)

18-Nov-2015

Time (UTC)

02:27

Platform

Not applicable

File name

Amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_f5cc54643711024e.manifest

File version

Not applicable

File size

987,865

Date (UTC)

18-Nov-2015

Time (UTC)

01:51

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,788

Date (UTC)

18-Nov-2015

Time (UTC)

02:29

Platform

Not applicable

File name

Wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_0020feb66b71c449.manifest

File version

Not applicable

File size

987,026

Date (UTC)

18-Nov-2015

Time (UTC)

01:14

Platform

Not applicable

File name

X86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_935311cb5ff73bf1.manifest

File version

Not applicable

File size

2,646

Date (UTC)

18-Nov-2015

Time (UTC)

01:48

Platform

Not applicable


Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×