Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

When you browse a JPEG image or some other image in Internet Explorer 11 on a high-DPI device, the system does not resize the image to fit the screen. Additionally, you can't pinch zoom to see the whole image.

Note This issue can also occur on a standard-DPI device when you are viewing a website in Internet Explorer in snapped mode.

Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

Notes

  • This update was first included in the following security update:

    2909921 MS14-010: Cumulative security update for Internet Explorer: February 11, 2014

  • For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:

    http://www.microsoft.com/technet/security/current.aspx

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×