Internet Explorer has stopped working

If you can't open Internet Explorer, if it freezes, or if it opens briefly and then closes, the problem might be caused by low memory or damaged system files. Try this:

  1. Open Internet Explorer and select Tools  > Internet options.

  2. Select the Advanced tab, and then select Reset.

  3. In the Reset Internet Explorer settings dialog box, select Reset.

  4. When Internet Explorer finishes applying the default settings, select Close > OK.

  5. Restart your PC to apply the changes.

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