Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.


This issue occurs in the following scenario:

  • The XML document is loaded from the local Windows file system.

  • The XML document loads an XSL or XSLT style sheet from the local Windows file system.

  • The XML document includes non-XML content such as an image.

  • The paths to the external content use multibyte characters as part of the location or file name.


Update information

To resolve this problem in Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. To resolve this problem in Windows 7 SP1 or Windows 2008 R2 SP1, also install update 2964048.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website: This update was first included in security update 2976627.

For more information about security update 2976627, click the following article number to view the article in the Microsoft Knowledge Base:

2976627 MS14-051: Cumulative security update for Internet Explorer: August 12, 2014


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


See the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!