TechKnowledge Content
SYMPTOMS
When running a Vendor Integration the following error is returned, " DOC 1 ERROR: Invalid procedure call or argument." A vendor can be manually entered without error. What can be done to correct this error.
RESOLUTION
The integration needs to be opened in Integration Manager and corrected. Open Integration Manager and select the integration that has the error. Open the Destination Mapping window. Click on the Withholding collection and then click on the Options tab. Change the rule from "Use Field Rules" to "Use Default." If you do not have Integration Manager installed, contact Tools Support at:
Customers
Microsoft Business Solutions customers who are on the Enhancement plan or who are on a service plan can visit CustomerSource to submit a new support request. To do this, visit the following Microsoft Business Solutions Web site:
https://mbs.microsoft.com/customersource
Type your security key to gain access to the site. Click the Support link to visit the Support page. Click Assisted Support , and then click New Support Requests .
Business Solutions Partners
Certified Microsoft Business Solutions partners can visit PartnerSource to submit a new support request. To do this, visit the following Microsoft Business Solutions Web site:
https://mbs.microsoft.com/partnersource
Type your security key to gain access to the site. On the PartnerSource home page, click the Support link under Resources , and then click New Support Request .
General Information
Customers who are not on plans and other Microsoft partners can submit support requests and review their support options on the Microsoft Support Web site. To do this, visit the following Microsoft Web site:
http://support.microsoft.com
This is currently written up as Problem Report 3687. Contact Tools Support to be added to the Problem Report.
This article was TechKnowledge Document ID: 25064
