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This update is intended to help Microsoft identify the number of users who are running out-of-support (or soon to be out-of-support) versions of Office, including Office 2013, Office 2010, and Office 2007.

Versions of Office that are no longer supported do not receive security updates that provide the latest protections against known vulnerabilities. Also, unsupported versions might face performance and reliability issues over time.

This update gathers diagnostic and performance data to estimate the usage of installed Office versions to determine how best to support and service these systems. This data is gathered from registry entries and APIs. The update does not gather licensing details, customer content, or data about non-Microsoft products. Microsoft values, protects, and defends privacy. For more information about our privacy principles, see Privacy at Microsoft.

This update will run one time to collect diagnostic data. After this process is done, no files from this update are left on the user’s device.

How to download and install the update

Windows Update

The update is delivered through Windows Update for customers who have opted-in to the “Receive updates for other Microsoft products" feature and who have any of Office 2013, Office 2010, or Office 2007 installed. Customers can check their settings through Windows Update > Advanced Options.

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Restart information

You don't have to restart the computer after you install this update.


Learn about the standard terminology that is used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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