Symptoms

Assume that you are using Microsoft SQL Server 2012 Reporting Services (SSRS 2012) or SSRS 2014 on a 32-bit Windows operating system. When you restart Report Services Windows Service on New Year's Day (for example, 1/1/2013 or 1/1/2012), Event ID 123 in Event Viewer and an SSRS trace log is not created. Reporting Services does not write log entries on January 1.

Resolution

Service pack information for SQL Server 2014

To resolve this issue, obtain Service Pack 1 for SQL Server 2014.

For more information about SQL Server 2014 Service Pack 1 (SP1), see bugs that are fixed in SQL Server 2014 Service Pack 1.

Service pack information for SQL Server 2012

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2012. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2755533 How to obtain the latest service pack for SQL Server 2012

Workaround

To work around this issue, change the time from January 1 to another date, start SSRS, and then change the time back.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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