Symptoms

Assume that you open SQL Server 2016 Reporting Services report in an application by using Report Viewer control in remote processing mode. When you try to print the report,. When you try to print the report, for example, by clicking the Print icon, you may receive an error message that resembles the following:

Printing is not available. Verify that Active X is enabled or try using Internet Explorer for the desktop.


Resolution

This problem was fixed in the following cumulative updates for SQL Server:

Cumulative Update 2 for SQL Server 2016

Each new cumulative update for SQL Server contains all the hotfixes and all the security fixes that were included with the previous cumulative update. Check out the latest cumulative updates for SQL Server:


Latest cumulative update for SQL Server 2016

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology Microsoft uses to describe software updates.

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