Assume that you install Microsoft SQL Server 2016 on a server that its memory size is very big. When you roll back a batch that updates a large amount of data, it will take a long time to finish.
Note If you restart the server, the rollback will finish in 1 hour.
This issue occurs because rollback operation holds lots of X locks on the database table. Thus the business operation on the table cannot be continued.
Service pack information for SQL Server 2016
This update is fixed in the following service pack for SQL Server:
Service packs are cumulative. Each new service pack contains all the fixes that are in previous service packs, together with any new fixes. Our recommendation is to apply the latest service pack and the latest cumulative update for that service pack. You do not have to install a previous service pack before you install the latest service pack. Use Table 1 in the following article for finding more information about the latest service pack and latest cumulative update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Learn about the terminologythat Microsoft uses to describe software updates.